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Bob Maxey Lincoln
Detroit, MI
305 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 305 reviews
January 13, 2022
I walked into the dealership and seen my vehicle on the showroom floor. Two mens were sitting at the desk and begin to ask if they could assist me. I replied yes, that’s the vehicle I want the two mens loo showroom floor. Two mens were sitting at the desk and begin to ask if they could assist me. I replied yes, that’s the vehicle I want the two mens looked at each other as they were talking among themselves as to whom was going to assist me. The salesman Alvin introduced himself and then said ok let’s get started so you can drive off today. I really thought I was going to have to go back the next day, but to my surprise I was rolling out in my new Lincoln SUV within a few hours 😍 Bob Maxey Lincoln is the best. Oh and I can’t leave out the finance rep whom was able to get my down payment and monthly payments at a affordable amount. Also to top it off they had the tech guy give me an tutorial about all the features on my new SUV. I will be sending all my family and friends to Bob Maxey Lincoln, they are the BEST More
by April.redding
Employees Worked With
Alvin Taylor
December 27, 2021
Close by efficient a little high but if you want a good job their the place to go they may need some extra loaners job their the place to go they may need some extra loaners More
by Mr jordan
Employees Worked With
December 16, 2021
Excellent service, helpful people, including my salesman, Mark. I will plan to continue to use BML in the future with this kind of service and support. Mark. I will plan to continue to use BML in the future with this kind of service and support. More
by Chris P
Employees Worked With
Mark Shampine
December 06, 2021
Unfortunately the dealership told me that they are aware of the problem I was having with my vehicle (Bad sounding front doors) but they could do nothing to fix it. They explained to me that it was a probl of the problem I was having with my vehicle (Bad sounding front doors) but they could do nothing to fix it. They explained to me that it was a problem on all new Rangers, and there is no fix for the problem even though there is tons of feedback on online forums saying this unacceptable. As an employee in Ford Product Development, this is pretty disappointing because I know I'm not the only customer having this problem. More
by barewill29
Employees Worked With
October 29, 2021
The service consultant Mr. Will Melucci did a great job working with the insurance agency and myself to correct the need repairs on my car. He did the necessary leg work with the body shop and saved me fro working with the insurance agency and myself to correct the need repairs on my car. He did the necessary leg work with the body shop and saved me from this task. I truly thank him and the servicing and body shop for their attention to restoring my Lincoln. More
by gtwaller7
Employees Worked With
Will Melucci
