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Bob Maxey Lincoln
Detroit, MI
306 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 306 reviews
October 29, 2021
The service consultant Mr. Will Melucci did a great job working with the insurance agency and myself to correct the need repairs on my car. He did the necessary leg work with the body shop and saved me fro working with the insurance agency and myself to correct the need repairs on my car. He did the necessary leg work with the body shop and saved me from this task. I truly thank him and the servicing and body shop for their attention to restoring my Lincoln. More
by gtwaller7
Employees Worked With
Will Melucci
October 26, 2021
Bob did an outstanding job servicing my car. I was unable to take it to them and they arranged to have to have a tow truck pick it up. They also brought it back to me. unable to take it to them and they arranged to have to have a tow truck pick it up. They also brought it back to me. More
by lmruss148
October 21, 2021
I don’t need to write anything…you know exactly where your operation is lacking…not into lip service…so you figure it out. your operation is lacking…not into lip service…so you figure it out. More
by cmmangia
Employees Worked With
October 16, 2021
Everyone was very friendly and made buying my car very easy. I like my Lincoln easy. I like my Lincoln More
by kt1117
Employees Worked With
October 10, 2021
Once I found Mark S. I had a great experience. Mark was patient and responsive while I researched what vehicle I wanted. I was told my car wouldn't arrive until October due to chip and other supply chain patient and responsive while I researched what vehicle I wanted. I was told my car wouldn't arrive until October due to chip and other supply chain delays. But it arrived a month earlier. More
by Trelob824-Bonne
Employees Worked With
Bob and Mary in body shop. They followed up and knew who I was when I called about my car.
September 18, 2021
Excellent work, clean efficient, wait time was good. Waiting room was perfect. It was finished when they promised. Waiting room was perfect. It was finished when they promised. More
by sugarspgns
September 10, 2021
They do a great job. Car is clean, hardly any wait and a nice comfortable waiting room. They also keep you posted on the progress of your car. nice comfortable waiting room. They also keep you posted on the progress of your car. More
by sugarspgns
Employees Worked With
September 01, 2021
I was especially pleased with the fair amount that I received from Robert and Amber on my trade-in MKZ. They helped me to work within my budget in purchasing a MKC. They were also helpful in answering received from Robert and Amber on my trade-in MKZ. They helped me to work within my budget in purchasing a MKC. They were also helpful in answering questions about the various features on the vehicle. Also, I was quite satisfied with how Robert followed up and took care of minor issues with the vehicle that I had brought to his attention. I'm grateful to have experienced an enjoyable vehicle transaction. John W. Taylor More
by revjohnwtaylor16
Employees Worked With
Robert Maxey and Amber Lubbers
