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Bob Maxey Lincoln

Detroit, MI

4.7
306 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 306 reviews

August 28, 2021

I was able to get in the same day for my oil change. Loved the quick service. More

by rschneider51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2021

First time visiting very nice experience. Waiting room was clean and spacious. More

by Skyygirrl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2021

All my contact has been by internet. I’m from out of state, my son lives in Michigan and did research on dealerships in his area. He knew the equipment packages I was interested in. Talked with Trace More

by Pennylane46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracey Saxton, Sherry Maxey
August 15, 2021

The service department was very good, nice and helpful. We recommend this place to everyone. The car wash when vehicle was picked up was a nice touch. More

by gravydave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
August 08, 2021

Brought car in at 7:30am. Did not know how much time Brought car in at 7:30am. Did not know how much time service would take so shuttle service was provided. More

by jaemisegger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Walker
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 02, 2021

The reception by the service manager was consumer friendly. The wait time was expedient. Condiments provided were refreshing. Sales and lease questions I had were answered by my sales representat More

by gipperbull
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Saxton
July 18, 2021

Our MKX is a great vehicle. We had an older grand marquis that we had to replaced. My salesman was great. Mark Shampine went out of his way for me. He let me take the vehicle home for lunch time. More

by wild bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
July 10, 2021

Everyone is helpful whatever my needs are from servicing the vehicle, getting a ride home, to helping with the LincolnWay App. Vehicle was serviced timely. More

by Regina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2021

The people at Bob Maxey Lincoln could not be better! I have used their dealership for years and am always happy I did. They go out of their way to provide loaner cars when cars are in service, which is ap More

by CLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in Service
July 07, 2021

Bob Maxey is my favorite Lincoln dealer. Their sales staff is efficient, professional, and courteous. I recommend them with great enthusiasm. You will not be disappointed. More

by millerp7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Shampine, Tracy Saxton.
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