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Bob Maxey Lincoln

Detroit, MI

4.7
306 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 306 reviews

May 11, 2021

Mark Shampine was a pleasure to work with. Vehicle was prepped and ready when he said it would be; all paperwork was simple and quick. Great job, team Bob Maxey Lincoln! More

by Bill D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shampine
May 05, 2021

My sales rep, Amber Lubbers, bought the car to my house so I could test drive it. Amber and everyone else I dealt with were very friendly and knowledgeable. More

by kgslis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Lubbers
May 04, 2021

Repairs were completed in a timely manner! Staff is extremely helpful and very personable! Would definitely return for service again! I live approximately 3 hours from the dealership but because of th More

by cmslay53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Sedrowski
May 04, 2021 -

Bob Maxey Lincoln responded

WOW! Thank you for the great review and loyalty!

May 01, 2021

Joli is the best car sales woman around. Her common sense approach and sincerity are refreshing when buying a car. Highly recommend calling her if you are in the market for a new vehicle. Absolutely More

by ally
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joli
April 28, 2021

I was referred to Mr. Taylor by a family member. I called him and told him what I was looking for and he did an excellent job in finding the right vehicle for me. In addition, the leasing process was More

by Mizred67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Taylor
April 25, 2021

Service is fine, as usual. HOWEVER, the cashier did not have the car key, which is supposed to be released when payment for services is made. After some confusion, the key was located: in the UNLOCKED car More

by Johnharwood019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2021

The salesperson Tracey was nice to me she help me with everything I need when it’s time to get another one hopefully she’s there to help me again More

by Mr. E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey
April 20, 2021

This Dealership is excellent in all areas, collision, service and sales. I wouldn’t go anywhere else. When I had to buy a car recently, I chose them from all my past great experiences with their excell More

by greuter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe in service is the best
April 06, 2021

Great experience at Bob Maxey Lincoln! After a lackluster experience at a suburban dealership, we "walked in" to Bob Maxey without an appointment. Our sales person, Mark Shampine, was friendly, k More

by J & J
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Shampain
April 02, 2021

My experience at Bob Maxey Lincoln was great..My salesperson Shanta McCool was professional and made you feel very comfortable and relaxed..I enjoyed working with her..Her sense of humor and helpful More

by mooner1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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