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Bob Maxey Lincoln

Detroit, MI

4.7
279 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 279 reviews

November 26, 2023

Our 3 year lease was almost over so we looked for the green Navigator L with the Central Park theme interior and found it at Bob Maxey. Mark Shampine was the best salesman we have encountered in almost More

by claud.walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shampine. The best. He showed us all of our options and was very open with us about the deal.
November 14, 2023

I worked with Jeff on the used car side, his friendly demeanor and willingness to help me understand all the functions of my Navigator were top notch! There was no sense of urgency or pressure, he encour More

by aatiyeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
October 30, 2023

Everything and everyone is always exceptional at at Bob Maxey. For the past 4 years I have received nothing less than A1 service. I'm more that satisfied and recommend Bob Maxey to all my family and friend More

by Bridget M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. S. McCool
October 28, 2023

The service department team were courteous and knowledgeable. The wait time was what was expected. The lounge was inviting and relaxing. Updates were given when necessary. It didn’t take the two h More

by Shirleymarie1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Friendly people! But they sold me a brand new 2023 car that malfunctioned on me two days after purchase. I had to tow the car back to the dealership. Then I had to as More

by Tradina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2023

They will always make sure your problem is solved. Bob Maxey always treat you with kindness, i needed a new tire because old tire couldnt be repaired. More

by blittles1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

They are very easy to work with. Show up the day of your appointment and they will give you a ride home. They seem to always get the work done in the time they quoted More

by DrPat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

I was taken care of in a very professional manner and my service was great from the amount of time toke as well as completing the service. More

by ronaldgloosvelt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2023

Service advisor Roderick took care of my problem (no key detected; car wouldn't start the night before a AAA tow-truck call) and quickly diagnosed a dead battery in my key fob. And he also charged up the ca More

by robmusial
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roderick Thomas
June 26, 2023

Always treated with A Plus service and Maxey Lincoln Take great care of me without inconvience More

by Slhartless
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Marty Rutowski
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