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Bob Maxey Lincoln
Detroit, MI
302 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 302 reviews
July 24, 2019
Bob Maxey Service I have always been satisfied with service I receive each time I to obtain an oil change or other types of repairs. Their customer service is wonderful I have always been satisfied with service I receive each time I to obtain an oil change or other types of repairs. Their customer service is wonderful. I appreciate all of the service men and women that work to keep my car on the road. More
by lincolnyes
Employees Worked With
I'm sorry but I cannot recall any of their names. However, I appreciate all of them.
July 21, 2019
great Rob got me in and out with loner , My car was ready for pick up same day. the charge for my 30,000 mile service was fair Rob got me in and out with loner , My car was ready for pick up same day. the charge for my 30,000 mile service was fair More
by goolsbyh
Employees Worked With
Rob Chesney
July 18, 2019
Great service!! Body shop / service team did a great job!! They gave me options and accommodated our needs for timing, making sure we had access to our or a vehicle Body shop / service team did a great job!! They gave me options and accommodated our needs for timing, making sure we had access to our or a vehicle while they provided the services we needed. More
by TEH70
Employees Worked With
Rob Maxey, Bob
July 12, 2019
Best Dealership This is our 5th vehicle from Bob Maxey and I feel they just keep getting better! From the salesgirl, Tracey, to all the guys in service, you just can’ This is our 5th vehicle from Bob Maxey and I feel they just keep getting better! From the salesgirl, Tracey, to all the guys in service, you just can’t beat the quality of their service! More
by Debi Rugg
Employees Worked With
Tracey and I forgot the service guys name, but please look it up, because he was excellent!
July 11, 2019
2019 Lincoln Nautilus I would definitely recommend Tracey Saxton, Bob Maxey Lincoln, she's awesome. Ms. Saxton went over and beyond the call of duty to assist me in closing I would definitely recommend Tracey Saxton, Bob Maxey Lincoln, she's awesome. Ms. Saxton went over and beyond the call of duty to assist me in closing the deal. I had a great experience with Tracey and I cannot say enough good things about her, her supervisor and the customer support team at Bob Maxey Lincoln. Oh, and yes, I love my new 2019 Lincoln Nautilus. More
by kim1680
Employees Worked With
Tracey Saxton
July 10, 2019
Purchasing a new Lincoln Mark Shampine is a great sales person and very helpful when it came down to helping with my new car.Always availaible when there were some issues that Mark Shampine is a great sales person and very helpful when it came down to helping with my new car.Always availaible when there were some issues that I had a concern about.. More
by louis242
Employees Worked With
na
July 07, 2019
New car purchase Had a great experience with Alvin Taylor salesman seemed to care about my needs and was able to find the new car I wanted. I would recommend him to an Had a great experience with Alvin Taylor salesman seemed to care about my needs and was able to find the new car I wanted. I would recommend him to anyone of my family or friends. More
by Larryt
Employees Worked With
Alvin Taylor
July 03, 2019
Excellent Salesperson & customer service I would definitely recommend Alvin Taylor he is a excellent salesperson. AWSOME customer service, very respectful, got me the vehicle I asked for. Mad I would definitely recommend Alvin Taylor he is a excellent salesperson. AWSOME customer service, very respectful, got me the vehicle I asked for. Made my experience at the dealer a AWSOME stress free experience. Everyone at the dealership was very polite and professional. More
by Blessing
Employees Worked With
Alvin Taylor
June 27, 2019
Great process The negotiation was great, I got the price I was looking for. The communication back and forth was really good too, they let me know when the car woul The negotiation was great, I got the price I was looking for. The communication back and forth was really good too, they let me know when the car would be ready for pick up and it was done sooner than expected. More
by Ty
Employees Worked With
Xavier and Joe
June 21, 2019
Professional Service I dropped off my car at the appointed time for an oil change. Rob took my car right in. He asked when I needed the car back and within an hour maybe I dropped off my car at the appointed time for an oil change. Rob took my car right in. He asked when I needed the car back and within an hour maybe an hour and a half I received a text that my car was ready!! Normally I get a courtesy car but this time I didn’t need one. Either way my service was handled in a timely, professional manner and my car was washed!! I love Bob Maxey Lincoln on Mack Avenue in Detroit More
by DrDee
Employees Worked With
Rob
