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Bob Maxey Lincoln
Detroit, MI
307 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:30 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 7:30 PM
Friday 8:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 307 reviews
July 10, 2019
Purchasing a new Lincoln Mark Shampine is a great sales person and very helpful when it came down to helping with my new car.Always availaible when there were some issues that Mark Shampine is a great sales person and very helpful when it came down to helping with my new car.Always availaible when there were some issues that I had a concern about.. More
by louis242
Employees Worked With
na
July 07, 2019
New car purchase Had a great experience with Alvin Taylor salesman seemed to care about my needs and was able to find the new car I wanted. I would recommend him to an Had a great experience with Alvin Taylor salesman seemed to care about my needs and was able to find the new car I wanted. I would recommend him to anyone of my family or friends. More
by Larryt
Employees Worked With
Alvin Taylor
July 03, 2019
Excellent Salesperson & customer service I would definitely recommend Alvin Taylor he is a excellent salesperson. AWSOME customer service, very respectful, got me the vehicle I asked for. Mad I would definitely recommend Alvin Taylor he is a excellent salesperson. AWSOME customer service, very respectful, got me the vehicle I asked for. Made my experience at the dealer a AWSOME stress free experience. Everyone at the dealership was very polite and professional. More
by Blessing
Employees Worked With
Alvin Taylor
June 27, 2019
Great process The negotiation was great, I got the price I was looking for. The communication back and forth was really good too, they let me know when the car woul The negotiation was great, I got the price I was looking for. The communication back and forth was really good too, they let me know when the car would be ready for pick up and it was done sooner than expected. More
by Ty
Employees Worked With
Xavier and Joe
June 21, 2019
Professional Service I dropped off my car at the appointed time for an oil change. Rob took my car right in. He asked when I needed the car back and within an hour maybe I dropped off my car at the appointed time for an oil change. Rob took my car right in. He asked when I needed the car back and within an hour maybe an hour and a half I received a text that my car was ready!! Normally I get a courtesy car but this time I didn’t need one. Either way my service was handled in a timely, professional manner and my car was washed!! I love Bob Maxey Lincoln on Mack Avenue in Detroit More
by DrDee
Employees Worked With
Rob
June 19, 2019
Working with Bob Maxey Lincoln was a pleasure. I typically dread turning my car in and picking out a new lease. However my experience at Bob Maxey Lincoln turned out great. I never felt pressured t I typically dread turning my car in and picking out a new lease. However my experience at Bob Maxey Lincoln turned out great. I never felt pressured to make a quick decision. Working with Mark Shampine and the rest of the Lincoln team was a pleasure. I highly recommend Bob Maxey Lincoln and Mark Shampine if you are looking for a great car and a great experience. More
by Lincolngirl
Employees Worked With
Mark Shampine, Sheila Harriger
June 17, 2019
Friendly folks, great service I have yet to have a bad experience at Bob Maxey Lincoln... and I've been using their service center for 20+ years. Service is always good, the peopl I have yet to have a bad experience at Bob Maxey Lincoln... and I've been using their service center for 20+ years. Service is always good, the people are always kind, patient and helpful and my car is always fixed correctly. Can't go wrong with Bob Maxey. More
by Tina Z
Employees Worked With
sorry...
June 17, 2019
Customer service is outstanding.i give Alvin Taylor 10 stars Alvin Taylor is the absolute best salesman I have ever encountered!!!!..I give Alvin Taylor and Bob maxey grosse point 10 stars. I will definitely be Alvin Taylor is the absolute best salesman I have ever encountered!!!!..I give Alvin Taylor and Bob maxey grosse point 10 stars. I will definitely be returning for a 6th vehicle More
by Blackbeauty
Employees Worked With
Alvin Taylor
June 07, 2019
Top quality service Bob and everyone in the Body Shop are excellent professionals, exceedingly courteous, helpful, and efficient. A great experience. I am not associated Bob and everyone in the Body Shop are excellent professionals, exceedingly courteous, helpful, and efficient. A great experience. I am not associated with the dealership but their excellence has made me a long time customer. More
by Maxey
Employees Worked With
Bo in the Body Shop
May 29, 2019
Professional Quality Service We've had several of our cars serviced for repair after being involved in an accident. Repairs were made quickly and professionally. Stsff is always We've had several of our cars serviced for repair after being involved in an accident. Repairs were made quickly and professionally. Stsff is always kind and accommodating More
by Lady with a Car
Employees Worked With
Bob
