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Bob Maxey Lincoln

Detroit, MI

4.7
302 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 302 reviews

April 15, 2019

The service department is always accomodating to my needs I have all my work done at this dealer where I purchased my vehicle. When I get my routine oil changes I may have some questions or requests and they More

by DP0509
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob and Mark in service and Marty in sales
April 07, 2019

Purchase of Used Vehicle Tremendous services in all respects. Salesman, financing, and management. Fair, responsive, and excellent follow through. Xavier was very responsiv More

by Chrisnavigatortojeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xavier in Sales, Shiela in Finance, Marty in Management.
April 01, 2019

Thank you for always taking care of my vehicle Bob Maxey always tries to accommodate me when I call. They are courteous, friendly and do good work. I appreciate the service staff for their continue More

by Jo123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
March 28, 2019

Professional friendly service Very professional and customer friendly. Puts customer needs as a priority. Explains services performed and what to expect. Minimal amount of time More

by Zoey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alvin Taylor, ??Chesno (service)
March 27, 2019

Great Service Rob Chesney and Joe Sedrowski ALWAYS take such good care of me. They took care of me in a timely manner, provided a loaner and a realistic expectation More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Chesney, Joe Sedrowski
March 23, 2019

It was good had a loaner vehicle for me so that was a plus Forgot the associate’s name but he was very helpful and nice as I said he had an loaner vehicle for me so that made my visit that much more pleasurabl More

by Ricolanta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forgot his name
March 20, 2019

Very professional Excellent service. I had my 2012 MKZ towed in for a major repair. It was completed within two days. Wow, just wow. I highly recommend! More

by terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Chesney
March 11, 2019

Wonderful service Needed work done on my car, my father reccommended Bob Maxey as he had been using this service for over 30 years. Fast service and work well done. Hav More

by Dapine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe
March 09, 2019

Outstanding sales experience! Laura my sales agent was professional and efficient in the purchase of my MKZ! She accompanied me in the test drive and explained all the features of More

by Lincoln
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura
June 03, 2018

great Mark Shampine 1st meeting with this dealership hard time listing all of the adjectives concerning this individual two words about him "the best" More

by shindler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
did not log down any names but person who answered phone when calling the dealership
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