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Bob Maxey Lincoln

Detroit, MI

4.7
304 Reviews
As the destination Lincoln dealership in Detroit, MI, we are committed to providing exceptional service to residents of Grosse Pointe Park, St Claire Shores, Harper Woods, and other surrounding communities. Our extensive inventory of new and pre-owned Lincoln vehicles caters to the diverse needs and preferences of our valued clientele. At Bob Maxey Lincoln, we understand the importance of convenience for our valued customers. That's why our Sales Department is open Monday through Friday starting at 8:30 AM, while our Parts and Service Department opens even earlier at 7:30 AM. The early opening hours for the Service Department make it easier for customers to drop off their vehicles on their way to work, providing a hassle-free experience and allowing them to smoothly continue with their day.
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16901 Mack Ave.

Detroit, MI

48224

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Showing 304 reviews

January 16, 2024

Always make themselves available to be of help whatever the need. Informative, service was more than accommodating. More

by pattyjomc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2023

We've dealt with our salesman for many years and always appreciate his efforts to meets our needs. The service department truly seems to care. Happy with them in all respects More

by roger
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Shampine, 5 star
December 08, 2023

Out standing service. Clean ad bright waiting room. I would have liked to stayed and enjoyed it more, but my car was done so fast. It was time to go. More

by Spiracing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 05, 2023

Staff is polite, they listen to what you have to say and they finished working on my car in a timely matter. More

by 19967hw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2023

They were very friendly. I walked in and I walked away with the car I wanted. Thank you so much More

by shani0405
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
November 26, 2023

Our 3 year lease was almost over so we looked for the green Navigator L with the Central Park theme interior and found it at Bob Maxey. Mark Shampine was the best salesman we have encountered in almost More

by claud.walker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Shampine. The best. He showed us all of our options and was very open with us about the deal.
November 14, 2023

I worked with Jeff on the used car side, his friendly demeanor and willingness to help me understand all the functions of my Navigator were top notch! There was no sense of urgency or pressure, he encour More

by aatiyeh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff White
October 30, 2023

Everything and everyone is always exceptional at at Bob Maxey. For the past 4 years I have received nothing less than A1 service. I'm more that satisfied and recommend Bob Maxey to all my family and friend More

by Bridget M.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. S. McCool
October 28, 2023

The service department team were courteous and knowledgeable. The wait time was what was expected. The lounge was inviting and relaxing. Updates were given when necessary. It didn’t take the two h More

by Shirleymarie1931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2023

Friendly people! But they sold me a brand new 2023 car that malfunctioned on me two days after purchase. I had to tow the car back to the dealership. Then I had to as More

by Tradina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tom Walker
3.0
This rating includes all reviews, with more weight given to recent reviews.
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