Bob Moore Volkswagen

I did not have a good experience the only thing I can say is Krystal try to help me buy my car was in the shop for a month to get my A/C fixed when I finally got my car back within 2 weeks my A/C is not wor is Krystal try to help me buy my car was in the shop for a month to get my A/C fixed when I finally got my car back within 2 weeks my A/C is not working I expected high quality service from a dealership and did not get it. I am very disappointed in the service. That was just one thing the other is I bought a key and yall programed it but when I received my old key back it was deprogrammed which is nonsense I was going to use it as a back up I NEVER ask them to do that!!!! I paid good money for poor service! I could of went to a shady mechanic I didn't do that cuz I wanted quality service This is not the kind of service I would Recommend for anyone! More

Paige was great, just think that the oil change took a bit longer than expected. bit longer than expected. More

Everyone is so wonderful and knowledgable here! I won’t take my car anywhere else to get serviced. take my car anywhere else to get serviced. More

They found the real issue and saved me money on the repair! I'll be back! repair! I'll be back! More

Really disappointed with this dealership. The service center doesn’t understand what customer service is about. Pretty rude and difficult to deal with on issues. I understand supply chain issues however center doesn’t understand what customer service is about. Pretty rude and difficult to deal with on issues. I understand supply chain issues however it’s frustrating to never receive an update when they tell you they will call you with a response multiple times. More

Worst dealership ever!!!! Never taking my car here again. Happy to know there are other dealerships that I can go to instead of having to go back there. Happy to know there are other dealerships that I can go to instead of having to go back there. More

Great diagnosis of issues and happy they aren't as bad as I thought. Parts ordered and assisted in prioritizing maintenance needed to have vehicle safe for the roads I thought. Parts ordered and assisted in prioritizing maintenance needed to have vehicle safe for the roads More

Allen Samuels Volkswagen is always quick to get my car in for service. They seem very efficient with their diagnostics as well as the repair services they offer. I have been very satisfied with their work wh for service. They seem very efficient with their diagnostics as well as the repair services they offer. I have been very satisfied with their work whenever I need anything done. More

Easy, non-pushy, very helpful, super nice. Tidy sales office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access office. Great temperature as day was extremely hot. Hospitable offering cold water and snacks. Convenient to access More

Absolutely the most stress free car purchase ever. They even delivered my car to my house along with the paperwork. I did not even have to wait in the store for finance. even delivered my car to my house along with the paperwork. I did not even have to wait in the store for finance. More