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Bob Moore Volkswagen

Oklahoma City, OK

4.6
1,149 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,149 reviews

April 18, 2021

Always a friendly, honest, and helpful experience! This was our 2nd purchase, and James was very helpful and knowledgeable! Recommend Allen Samuel Volkswagen to all! More

by manny.rivera005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Voegeli, James O'Mahoney
Apr 19, 2021 -

Bob Moore Volkswagen responded

Manny, Congratulations on your 2nd new vehicle! We are so glad that James had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 18, 2021

Excellent service. I have, over a period of several years, had tires replaced, oil and filter change, battery replaced, and a recent rear brakes and rotors replaced on my VW Touraeg. The service Manage More

by Robert McPherson
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Ryan Blackwell
Apr 19, 2021 -

Bob Moore Volkswagen responded

Thank you, Robert! Robert, Ryan and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen.

April 18, 2021

Hollie Ann is a star! Great service, great car. She is s pleasure to deal with! I will be telling all my friends to buy their next car from her! More

by Happy customer!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Womack, Hollie Ann Dixon
Apr 19, 2021 -

Bob Moore Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Hollie Ann had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Allen Samuels Volkswagen!

April 16, 2021

The service dept was super friendly and very informative. Their estimated time for repairs was spot on and we were extremely satisfied with our overall experience. More

by desireewalters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Daniel Smith, Michael Brown, Terrance Brown, Jonah Bourn, Andy Thrift, Joseph Lechwar, Christopher Bryant
Apr 17, 2021 -

Bob Moore Volkswagen responded

Thank you, Desiree, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

April 15, 2021

The sale was fast and efficient! Hollie Ann was spectacular and I would recommend her to all of my friends looking to buy a Volkswagen. More

by Carissa.mathena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Ann Dixon
Apr 15, 2021 -

Bob Moore Volkswagen responded

Thank you, Carissa! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen and congratulations on your new vehicle!

April 14, 2021

Working with Hollie was such a pleasure! She made the process easy and answered all of my questions. The financing team was great too. I love driving my new 2021 Tiguan! More

by Lyric
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Ann Dixon, Rob Voegeli
Apr 15, 2021 -

Bob Moore Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Hollie met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

April 13, 2021

The service department at Allen Samuels is great! They have gone out of their way to fix any car issues I have had. I really appreciate how nice everyone is there. More

by GINAMCKINNIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Apr 13, 2021 -

Bob Moore Volkswagen responded

Gina, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 13, 2021

Great sales staff but I found that there is no spare tire in the car? I was told I had to ask for one. Need special cable to connect apple CarPlay? More

by huntert2791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp, Rob Voegeli
Apr 14, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. Congratulations on your new car! We will share your comments with the team. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

April 12, 2021

very friendly and easy to workwith . they did seem a bit very friendly and easy to work with . they did seem a bit stretched then in the terms of staff but overall a good experience . i left missing some p More

by mschubert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Jeremiah Sharp, Hollie Ann Dixon, Rob Voegeli
Apr 12, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. We sincerely value your business and look forward to your next visit.

April 09, 2021

Took a bit but not their fault! They were friendly. Not a lot of masks worn inside though. Everyone was still pretty friendly. Would recommend. More

by carlielucas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp, Chris Womack, Rob Voegeli
Apr 11, 2021 -

Bob Moore Volkswagen responded

Hello Carlie, Thank you for taking the time to share your experience. It's great to hear that you found our staff to be friendly, however, apologize that it was an unusually long wait and there was a lack of staff wearing masks. If you would like to further discuss your visit, feel free to contact us directly at your convenience.

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