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Bob Moore Volkswagen

Oklahoma City, OK

4.6
1,149 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,149 reviews

April 07, 2021

Hollie Ann is the best! Didn’t oversell and was very patient through the whole process. This was my first time buying a vehicle on my own and she made sure I felt comfortable with the process! More

by Benjamin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Hollie Ann Dixon
Apr 08, 2021 -

Bob Moore Volkswagen responded

Benjamin, Thank you so much for choosing Allen Samuels Volkswagen! Congrats on your new purchase, and let Hollie Ann, Norris and our team know if we can be of any more assistance!

April 06, 2021

Everyone there was pleasant and helpful. Norris was a great surprise. He gave me some hand sanitizer and was a refreshing conversationalist. My oil was changed quickly while I waited. More

by ROBINMARIE0610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans
Apr 07, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Norris delivered such a great experience!

April 02, 2021

The dealership was clean and nice looking. The sales people were okay finance people were okay. I didn't feel like they were really working for me to try to get the car I was wanting I felt more like th More

by flutterbyehunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis Self, Hollie Ann Dixon, Rob Voegeli
Apr 20, 2021 -

Bob Moore Volkswagen responded

Hello, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly. We’d love to get to the bottom of this and turn things around for you.

April 01, 2021

These are some friendly folks who took the time to help us purchase a Jetta for my daughter. The dealership is new and clean and has a relaxed atmosphere. We got a good car at a fair price and it didn’t t More

by cfkuykendall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Norris Evans, Jeremiah Sharp
Apr 01, 2021 -

Bob Moore Volkswagen responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

April 01, 2021

Hollie was great! The car I bought pretty much sold itself, but she helped in reassuring me by having the answers to all my questions. She seems to be a very genuine person and it was a pleasure to spe More

by Tobetta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Ann Dixon
Apr 02, 2021 -

Bob Moore Volkswagen responded

Thank you for your business and this review. We're happy to hear that Hollie was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 29, 2021

My first new car purchase! The staff from start to finish was exceptional! I’ve had a few families recommend this dealership and I’m so glad we chose to go through Allen Samuels. More

by Cmmiller7209
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Womack, Cindy Pugliese, Rob Voegeli
Mar 29, 2021 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 26, 2021

Found the truck on co pilot and it was as described and the dealership was very nice and clean , very friendly. The price was good too More

by Jackiecostello
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp, Rob Voegeli
Mar 28, 2021 -

Bob Moore Volkswagen responded

Thank you, Jackie, for choosing Allen Samuels Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

March 25, 2021

I was meet promptly. Introduced to the salesman showed and test drove car. Bought car. Thank your salesman and selling team for an enjoyable experience More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Labonte salesman 5 star, Dennis Self, Norris Evans, Rob Voegeli
Mar 26, 2021 -

Bob Moore Volkswagen responded

Congratulations on your new vehicle! Thank you, Terry, for sharing your thoughts about your experience with Allen Samuels Volkswagen. We appreciate your business and hope to see you again soon!

March 22, 2021

Dennis Self and his entire team gave me one of the best car buying experiences I have ever had. This is a very professional and no-nonsense dealer. Highly recommend! More

by koconnor021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Jeremiah Sharp, Rob Voegeli
Mar 23, 2021 -

Bob Moore Volkswagen responded

Thank you so much for your excellent review! We are so glad that Dennis and the team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

March 20, 2021

Our experience at Allen Samuels was the best car buying experience we’ve ever had. We settled everything over text message and came into the dealership with the paperwork already drawn up. What a smooth an More

by courtney sauls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Hollie Ann Dixon
Mar 22, 2021 -

Bob Moore Volkswagen responded

Hello Courtney, Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us, and we agree, Hollie Ann is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

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