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Bob Moore Volkswagen

Oklahoma City, OK

Overview
Reviews
Vehicles
4.3
1,144 Reviews
Call Dealership (405) 477-1545

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,144 reviews

May 15, 2022

Robert and Blythe took great care of us. Thorugh explanation of problem, final cost was exactly what estimate was for. Highly recommended! Always enjoy visiting with Norris. More

by Davisroby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Norris Evans, Blythe Sitton
Report | Print
May 15, 2022 -

Bob Moore Volkswagen responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 15, 2022

Nice facility and generally friendly service personnel. The older gentleman is very much appreciated. He is always welcoming and seems to care about the customer. More

by utopokie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Blythe Sitton
Report | Print
May 15, 2022 -

Bob Moore Volkswagen responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Allen Samuels Volkswagen!

Helpful
May 14, 2022

Dealer Issac is one of the nicest sales Agent I have come in contact with. Issac with GM assistance, they went above and beyond when I had a issues during and after purchase of my 2015 Audi Q7. Thank you More

by Vonona Renee Lancaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Isaac Valencia
Report | Print
May 15, 2022 -

Bob Moore Volkswagen responded

Thank you so much for your wonderful review! We are thrilled that Isaac had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your 2015 Audi Q7. Thank you for choosing Allen Samuels Volkswagen! Domingo Garcia dgarcia@asag.net

Helpful
May 12, 2022

Everyone at this facility is extremely polite, kind, professional. I’ve dealt with a lot of dealerships before and I have to say, hands-down, they are among the top. Thank you guys for your complete and More

by ericb-clighting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith, Robert Benge, Andy Thrift
Report | Print
May 13, 2022 -

Bob Moore Volkswagen responded

We appreciate your business, Eric, and our team looks forward to serving you again soon!

Helpful
May 12, 2022

Very happy with their service and personnel. They are super friendly and helpful. Everything was explained well. More

by Hernandez73106
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat sales manager, William Fowler
Report | Print
May 13, 2022 -

Bob Moore Volkswagen responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Domingo Garcia dgarcia@asag.net

May 13, 2022 -

Hernandez73106 responded

Is a BEAUTIFUL truck. We are so excited about our purchase.

Helpful
May 12, 2022

Very efficient and happy they got me in. I would recommend them to my friends More

by LUCY.SMITH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blythe Sitton
Report | Print
May 13, 2022 -

Bob Moore Volkswagen responded

Thank you for choosing Allen Samuels Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, Lucy, and we hope to see you again!

Helpful
May 10, 2022

Easy online scheduling and courteous professional staff that get me back in my car in a good amount of time! More

by gallowayfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Goodman
Report | Print
May 11, 2022 -

Bob Moore Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Allen Samuels Volkswagen.

Helpful
May 10, 2022

Would recommend and will continue to get my cars serviced here. They are always helpful and courteous every time I go. More

by Peterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Goodman
Report | Print
May 11, 2022 -

Bob Moore Volkswagen responded

Thanks for sharing your thoughts about your experience with Allen Samuels Volkswagen. We appreciate your business and hope to see you again soon!

Helpful
May 07, 2022

Talk with Customers. Talk is Better than text. This did not work well for me More

by igentry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faith Goodman
Report | Print
May 09, 2022 -

Bob Moore Volkswagen responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time.

Helpful
May 05, 2022

The customer service has prompt responses and worked with me on the price. They hit the job done. More

by Ashton_billups
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell, Michael Brown, Andy Thrift, Christopher Bryant, Faith Goodman, Blythe Sitton
Report | Print
May 09, 2022 -

Bob Moore Volkswagen responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
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