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Bob Moore Volkswagen

Oklahoma City, OK

4.6
1,149 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,149 reviews

March 04, 2021

Very easy to work with. The personal service received while purchasing my new Jetta R-line was fantastic. The dealership went above and beyond to get the car I wanted transferred from another dealership. More

by sarah.moers30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hollie Ann Dixon
Mar 05, 2021 -

Bob Moore Volkswagen responded

Congratulations on your new Jetta R-Line, Sarah! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new car. We look forward to continuing to serve you in the future!

February 23, 2021

Friendly environment and excellent services! In particular, the service department is helpful, caring, and professional. Only advice I have is that the sales agents could better trained. More

by andeng3811
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Ryan Self
Feb 23, 2021 -

Bob Moore Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2021

Service was great and after leaving I had an issue and he made sure it was resolved I always like working with Ryan when I bring my car. More

by joneslbrittany
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Feb 20, 2021 -

Bob Moore Volkswagen responded

Thank you for the kind words for Ryan here at Allen Samuels Volkswagen! We look forward to sharing your compliments with him and don't hesitate to let us know if we can be of further assistance.

February 19, 2021

They were able to find the problem when Fowler couldn’t. The only problem was after we got it back it said we needed oil and coolant added after one day of driving. Had to drive all the way back from moore More

by Cbwright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa?
Feb 20, 2021 -

Bob Moore Volkswagen responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Allen Samuels Volkswagen. We apologize for the oil and coolant. Please don't hesitate to reach out if you need anything else.

February 11, 2021

The staff provide friendly, hospitable service. They do a good job and wash my car to conclude. I recommend Allen Samuels for your vehicle service needs. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maigen Jernigan, Ryan Blackwell
Feb 12, 2021 -

Bob Moore Volkswagen responded

Thank you, Bob! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Allen Samuels Volkswagen.

February 10, 2021

Buying a new car at Allen Samuels VW of Edmond was quick and easy. Customer service was outstanding. All employees that helped me through my purchase made me feel as if I was in good hands. More

by xwarrior856
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Mike Nellis, Jeremiah Sharp
Feb 10, 2021 -

Bob Moore Volkswagen responded

Thank you so much for choosing Allen Samuels Volkswagen! Congrats on your new purchase, and let us know if we can be of any more assistance!

February 09, 2021

Excellent work team, good customer service, fast financing process, they look for your best option, a variety of cars I recommend 100% visit them thank you very happy with my new volkswagen jetta ca More

by alfonsoaortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris Evans, Maigen Jernigan, Mike Nellis, Isaac Valencia
Feb 09, 2021 -

Bob Moore Volkswagen responded

Alfonso, It's great to hear that Norris, Isaac, and our team was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Congratulations on the new Volkswagen Jetta! Thanks again for choosing Allen Samuels Volkswagen!

February 08, 2021

A great experience! Fantastic customer service. Ryan was really friendly and helpful. I came late on a Saturday and they got me in for an oil change, no problem. More

by TALLAHASSEE4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norris, Ryan Blackwell
Feb 08, 2021 -

Bob Moore Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ryan and the team met your expectations. Thank you again for choosing Allen Samuels Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

February 05, 2021

Had great service. Everything was done quickly and safely. All employees appeared to follow COVID protocol. Car was VERY clean when I picked it up! More

by Jrtexas89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Feb 05, 2021 -

Bob Moore Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 05, 2021

I received very thorough service. The employees i dealt with were very friendly and informational. I will definitely be back for more service! Thank you! More

by OKHARVEYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
Feb 06, 2021 -

Bob Moore Volkswagen responded

Thanks for the kind words. We're glad that we could give you the best service!

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