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Bob Moore Volkswagen

Oklahoma City, OK

4.6
1,149 Reviews

5 E Memorial Rd

Oklahoma City, OK

73114

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Showing 1,149 reviews

December 04, 2020

Thought I was going to be there the whole day for my detail but was in and out within a few hours and they did a wonderful job as well More

by ERICAMA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Maigen Jernigan, Ryan Blackwell
Dec 04, 2020 -

Bob Moore Volkswagen responded

We want to thank you very much for the kind words you just gave us. We appreciate you and your business, we can't wait to help you again.

December 02, 2020

Wonderful experience! They were very easy to deal with and were able to get me exactly what I wanted. So happy with my new Volkswagen! More

by vanessaday8828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Self, Mike Nellis, Alex Porter, Mike Milligan
Dec 03, 2020 -

Bob Moore Volkswagen responded

Vanessa, thank you for your feedback on your recent visit to Allen Samuels Volkswagen. We're glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Volkswagen!

December 01, 2020

Horrible service. Took 2 hours for an oil change. I scheduled my oil change days in advance but when I arrived, they said they didn't have the filter and had to go get one. After one hour, they had the More

by on_the_go
Recommend Dealer
No
Employees Worked With
Ryan Blackwell
Dec 18, 2020 -

Bob Moore Volkswagen responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly.

December 01, 2020

Very great service, advisor did a great job, very respectful. Dealership was clean and peaceful. Will recommend to others and bring my car back for service. More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Ryan Blackwell
Dec 01, 2020 -

Bob Moore Volkswagen responded

Thank you for choosing Allen Samuels Volkswagen, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We appreciate your business, Danny!

November 25, 2020

I would have liked a little feedback on my car’s condition for future planning...no info just bill. Lack of masks by employees frightening! More

by t
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Blackwell
November 24, 2020

The Dealership did everything that we asked them to do. Great experiance all around . Keep up the good work and it will succeed. .Great location. More

by hoffcraig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Grove, Jeremiah Sharp
Nov 24, 2020 -

Bob Moore Volkswagen responded

Thank you for the kind words and great survey! We appreciate you, thanks for letting us become your friend in the car business!

November 21, 2020

Great services and very smooth negotiation thanks I got the car that my wife wanted to have. When I went home she were so happy. Muy buen servicio gracias Isaac Valencia por toda tu ayuda. More

by Jose
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Isaac Valencia
Nov 23, 2020 -

Bob Moore Volkswagen responded

Thank you so much for your kind words, Jose. We appreciate you taking the time to leave us this wonderful feedback! We hope that you and your wife enjoy your new vehicle!

November 21, 2020

Easy process Jeremiah took great care of me and my friend got us both in the cars we wanted and was very plesent to work with thank you! More

by Brandonpurdom84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Sharp
Nov 23, 2020 -

Bob Moore Volkswagen responded

Here at Allen Samuels Volkswagen, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jeremiah! It was a pleasure having you both at the dealership. We appreciate your review, Brandon!

November 21, 2020

Edward was great as well as the manager there at the time. We also had a great experience with the finance department. Will be buying from this dealership again! More

by Emilyrigazzi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Nellis, Edward Rivera
Nov 23, 2020 -

Bob Moore Volkswagen responded

We are very happy to have provided you with such a positive experience, Emily! We sincerely value your business and look forward to your next visit. We hope you enjoy your new car!

November 20, 2020

I bought my car from this dealership and very satisfied with the services. Service Department did a good job to take care of my car. I feel they are very reliable to me. More

by scheng20341
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Benge, Maigen Jernigan, Ryan Blackwell
Nov 21, 2020 -

Bob Moore Volkswagen responded

Thanks for the nice words! We really appreciate it and appreciate your business. Thanks for choosing us we can't wait to help you again in the future.

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