
Bob Moore Volkswagen
Oklahoma City, OK
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The dealership facility is very nice and welcoming. All the people are very nice and welcoming as well. Not pushy at all. Will let you take your time to decide if you want to test drive, purchase, come bac the people are very nice and welcoming as well. Not pushy at all. Will let you take your time to decide if you want to test drive, purchase, come back later, etc. Surprisingly pleasant experience and I would definitely come back again. More
I bought a new volkswagen from them back in march and it had a few issues right of the bat (no fault of theirs). But allen samuels honestly did anything and everything to make sure we were taken care of. Wh had a few issues right of the bat (no fault of theirs). But allen samuels honestly did anything and everything to make sure we were taken care of. When we finally got everything straightened out we were very happy with every person we talked to and very happy we got a car from there. 10/10 would recommend. More
The pre owned sales manager was incredible to work with. All staff were friendly and helpful, but not pushy at all. Highly recommend and would do business again. All staff were friendly and helpful, but not pushy at all. Highly recommend and would do business again. More
The service department at Allen Samuels VW was fantastic to work with. Their customer service was great and they were willing to take the time to explain what was wrong and what needed done. I am always ske to work with. Their customer service was great and they were willing to take the time to explain what was wrong and what needed done. I am always skeptical about trusting a service department, but the folks at Allen Samuels made me feel very comfortable and confident going above and beyond to even take photos to show what was needed. The sales department can make one sale, but a good service department can keep you coming back - with great service like this, I will be sticking with VW. More
Unethical and shady. Overstated amount of repairs needed and cost to do so in attempt to scare us into trading the car in. Will never return to this dealer and cost to do so in attempt to scare us into trading the car in. Will never return to this dealer More
Megan was very good. Brought my Atlas in for a problem and your service dept discovered an unrelated issue. Definitely coming back to your dealership. and your service dept discovered an unrelated issue. Definitely coming back to your dealership. More
Super fast and efficient work. I've had my car worked on at this business 2 times and they have always gone out of their way to make sure I was taken care of. Highly recommend! at this business 2 times and they have always gone out of their way to make sure I was taken care of. Highly recommend! More
We had a hard shift issue when the car was cold and Ryan as well as everyone else in service was great. Ryan called and text to keep me in the loop of the repair. Very glad they could get me fixed up. as well as everyone else in service was great. Ryan called and text to keep me in the loop of the repair. Very glad they could get me fixed up. More
Fast friendly service, trustworthy and dependable! It’s been a pleasure to bring my Jetta back to get worked on each time it needs a service! been a pleasure to bring my Jetta back to get worked on each time it needs a service! More
Excellent service rep and a nice waiting area. Took an hour for service. The online registration for service is quick and easy or you can just show up hour for service. The online registration for service is quick and easy or you can just show up More