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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
July 03, 2019
Easy and comfortable buying experience Edwin sold me my car and he was so nice. He wasn’t pushy and didn’t try to force information or cars on me. He was very knowledgeable and fun to talk Edwin sold me my car and he was so nice. He wasn’t pushy and didn’t try to force information or cars on me. He was very knowledgeable and fun to talk with! Everyone there was so amendable. Great experience. More
by Shell89Bell
Verified CustomerEmployees Worked With
Edwin Matos
July 03, 2019
Great service and prompt. car was done when I got there no waiting to get car back. Good use of Uber service so much better than than past shuttle service. car was done when I got there no waiting to get car back. Good use of Uber service so much better than than past shuttle service. More
by Hopebain
Employees Worked With
Fabian Vigil
July 03, 2019
Crankcase Oil Leak Oil found leaking from the crankcase during 10,000 mile service. Repaired under warranty. Problem resolved. Appreciate the service department finding Oil found leaking from the crankcase during 10,000 mile service. Repaired under warranty. Problem resolved. Appreciate the service department finding the leak and letting me know. More
by TTHARDMAN
Employees Worked With
Fabian Vigil
July 03, 2019
Alignment Very satisfied with service. I replace the control arms so I needed a alignment. VOLVO drives great...I only trust VOLVO for alignments ...thank you F Very satisfied with service. I replace the control arms so I needed a alignment. VOLVO drives great...I only trust VOLVO for alignments ...thank you Fabian! More
by LEHMANDA
Employees Worked With
Fabian Vigil
July 03, 2019
Everything we wanted Very easy to deal with, Tyler was very knowledgeable about all of the brands. We purchased the Atlas because Tyler said it would fit our needs the bes Very easy to deal with, Tyler was very knowledgeable about all of the brands. We purchased the Atlas because Tyler said it would fit our needs the best and we were able to get the trim level we wanted.Mat Hicks was also involved and hep guide us thru the process. Will absolutely be back again! More
by bontragergari5
Employees Worked With
Tadd Wells, Mathew Hicks, Tyler Lane
July 03, 2019
Ben made our new car buying experience a pleasure! I knew that I was extremely interested in the Volvo XC40 heading into Bob Penkhus Volvo, and after a test drive with Ben my choice was confirmed! Ther I knew that I was extremely interested in the Volvo XC40 heading into Bob Penkhus Volvo, and after a test drive with Ben my choice was confirmed! There is a very nice area near the dealership to test drive a car and the location right next to I25 easily allows highway test driving as well. Ben is EXTREMELY knowledgeable in all that is the XC40 which also helped in my decision. Ben kept me informed along the way while I waited for my new Volvo to come in. When I saw the car I had been waiting for for the first time and gave it a drive I was in love! This XC40 T5 R design is the car of my dreams. The purchase was painless. The dealership is comfortable and modern. (The coffee is even really good) Ben made sure we were hooked up with the Volvo app for this car (which is very cool!), showed us tons of the amazing features, answered all our questions and made sure we were comfortable with this incredible vehicle. I would not hesitate to buy another vehicle from Ben and this dealership. More
by Ree
Employees Worked With
Keith, who was shadowing Ben during the sale was friendly and helpful as well. , Ben Gallentine
July 02, 2019
Pricing issue resolved with excellent customer service Problem with online scheduler and pricing. Resolved with professionalism by Fabian. Hope the service department corrects the problem so other customer Problem with online scheduler and pricing. Resolved with professionalism by Fabian. Hope the service department corrects the problem so other customers don’t have to go through the same. More
by Volvomom
Employees Worked With
Fabian Vigil
July 02, 2019
First time Visit New to the area and having my vehicle serviced at Bob Penkhus. Fabian took care of me from start to finish and kept me in the loop the entire time. I New to the area and having my vehicle serviced at Bob Penkhus. Fabian took care of me from start to finish and kept me in the loop the entire time. I really appreciate that! Warm and friendly service from everyone that worked there that day! I will definitely be back!! More
by Brandijuneperez
Employees Worked With
Fabian Vigil
July 01, 2019
Very impressed Best time ever buying a car. Very quick process from trading old car in to walking out with new car. Purchased 6th car from dealership Best time ever buying a car. Very quick process from trading old car in to walking out with new car. Purchased 6th car from dealership More
by GONZO4062
July 01, 2019
Great experience buying my new Maxda CX5! I was greeted and felt comfortable knowing that I was in the right place! I was asked what I was looking for and all of my requirements were addressed I was greeted and felt comfortable knowing that I was in the right place! I was asked what I was looking for and all of my requirements were addressed with great courtesy. Buying a new car for the first time since 2001 was a bit overwhelming to me but I was assured that I would be well taken care of! It was a very scary yet exciting time for me! All I can say is thank you for a very caring, understanding, yet professional, experience. More
by DEB BRUCE
Employees Worked With
Tadd Wells, Megan Jung, Tyler Lane
