Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
Bob Penkhus Volkswagen is the trusted, family-owned Volkswagen dealership serving Colorado Springs, Denver, Pueblo, and surrounding areas for over 74 years.
We feature an extensive selection of new Volkswagen SUVs and cars, with a focus on our innovative fully electric models and performance hatchbacks. Explore our high-quality pre-owned and Certified Pre-Owned VW inventory. Our factory-trained technicians provide comprehensive maintenance, repairs, and genuine VW parts in our state-of-the-art service center. Count on our commitment to carefree shopping for a transparent, seamless car-buying experience and dedicated, expert service for the life of your vehicle
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,366 reviews
November 17, 2017
Great experience! My wife stopped by this dealership to browse. She never felt hassled, rushed or "less than". Jordan M. took his time to LISTEN what she was looking fo My wife stopped by this dealership to browse. She never felt hassled, rushed or "less than". Jordan M. took his time to LISTEN what she was looking for then proceeded to assist her in the most professional manner. THANK YOU Jordan for treating my wife with respect. This was one of many things you did right to get a sale. The other main factor was being completely honest about the vehicle. If had a dent, scratch, or any issue from the previous owner you never hid those issues. Over-all, what a great buying experience. More
by Bill
Employees Worked With
Jordan M.
October 30, 2017
Save time go elsewhere Bought a Lincoln 2015 had 16,900 had issue with front end, took care back they told us just pick out another car, no help in doing so. Then when I wa Bought a Lincoln 2015 had 16,900 had issue with front end, took care back they told us just pick out another car, no help in doing so. Then when I wanted my money back because I wanted a save car for my family they Vern said absolutely not. Just a lot of lying and bad customer service in the process in filling a claim with the BBB. This is the 3rd review and it must generate a email which asked me to email them or contact them so they can resolve the issue it's going on two weeks for a call back.. More
by Matt
Employees Worked With
Vern,Rob
October 26, 2017
Bob Penkhus Mazda @ Powers Just want to say that I have been dealing with Robbie Penkhus personally and it has been a 100% positive experience. I really appreciate the hard work Just want to say that I have been dealing with Robbie Penkhus personally and it has been a 100% positive experience. I really appreciate the hard work he has been doing for my wife and I. I am really glad it all turned around and I highly recommend the Bob Penkhus name. Thank you. Joshua E Bufkin More
by Death_Dealers
Employees Worked With
Can't remember the names.
October 19, 2017
Stay away from here Message after message ignored. No communication and I was charged more than the listed price. They claimed to have changed the oil before selling but Message after message ignored. No communication and I was charged more than the listed price. They claimed to have changed the oil before selling but I checked after a couple weeks and it wasn’t even showing on the dip stick. And the policy that you have to talk to your salesman about the vehicle when it is in service is by farthe the most illogical thing I’ve ever heard of. More
by Jeep guy
Employees Worked With
Jeff lee
May 02, 2017
non intrusive I didn't feel so much as a getting pitched to buy a car but more along the lines of sharing what the car is like plus I told them what I was looking f I didn't feel so much as a getting pitched to buy a car but more along the lines of sharing what the car is like plus I told them what I was looking for and they did a top job with finding what I wanted but weren't pushy about selling the car. More
by famouswarriorbear
Employees Worked With
matt, fabian
April 29, 2017
TDI settlement During my tdi settlement process Corinna Couchman was very attentive and also kept in great contact while eoking everything out. She was able to get m During my tdi settlement process Corinna Couchman was very attentive and also kept in great contact while eoking everything out. She was able to get me in a newer TDI with a cheaper payment. More
by David Bertrand
Employees Worked With
Corinna Couchman
April 13, 2017
Audi stereo speaker replacement I bought my 2010 A4 from Bob Penkhus in 2013; I love this car! The service department has been very informative and the minor repairs I've needed have I bought my 2010 A4 from Bob Penkhus in 2013; I love this car! The service department has been very informative and the minor repairs I've needed have been scheduled and performed promptly and professionally! More
by Bob P
Employees Worked With
Jerry Lane
March 22, 2017
The Best Experience Ever! The most amazing car-buying and general purchase experience I have ever had! The staff is extremely patient, kind, non-judgemental and very knowledgea The most amazing car-buying and general purchase experience I have ever had! The staff is extremely patient, kind, non-judgemental and very knowledgeable! When you go there you feel like and are treated like family. I WILL ALWAYS BUY A CAR FROM THIS DEALERSHIP ONLY! They have a client for life. Thank you so much! More
by Satisfied Customer
Employees Worked With
Fabian, Corinna, Bob
March 22, 2017
Above and beyond service! Purchased a used vehicle here and their staff is beyond amazing. The finance manager Jeff was the most helpful finance manager I've ever met. Did ever Purchased a used vehicle here and their staff is beyond amazing. The finance manager Jeff was the most helpful finance manager I've ever met. Did everything he could to get me a better rate. Amazing and highly recommended!! More
by Bigmak2
Employees Worked With
Corrinna, Jeff
March 21, 2017
Truck purchase We were not looking to purchase but got a deal we couldn't refuse. Scott was awesome to work with and we would definitely recommend him to friends and We were not looking to purchase but got a deal we couldn't refuse. Scott was awesome to work with and we would definitely recommend him to friends and co-workers. More
by abayra
Employees Worked With
Scott
