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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
March 27, 2011
I bought a Mazda 2 weeks ago and had a wonderful buying I bought a Mazda 2 weeks ago and had a wonderful buying experiance.Andrew Cohen, Mitch London,and Reece Conway were all extremely helpful, curtious, I bought a Mazda 2 weeks ago and had a wonderful buying experiance.Andrew Cohen, Mitch London,and Reece Conway were all extremely helpful, curtious, and friendly towards me. I would recommend anyone interested in a new vehicle to check out Bob Penkhus! More
by mkshaw
Employees Worked With
Mitch London, Reece Conway, Andrew Cohen
March 19, 2011
Considered working with several dealerships..........glad I went with Bob Pekhus. As a woman I did not feel I was treated with any respect at Al Sierra's, I walked away. Both the service and price were excep I went with Bob Pekhus. As a woman I did not feel I was treated with any respect at Al Sierra's, I walked away. Both the service and price were exceptional and I felt I was treated very fairly. More
by SusanneTorok
Employees Worked With
Reece Conway, Amanda Furrer, Rob Penkhus
March 18, 2011
Ben was very helpful in our quest to purchase a new car. He even went so far as to find a car that most suited our needs and let us drive it home for the weekend so that we could decide between the Mazda 6 He even went so far as to find a car that most suited our needs and let us drive it home for the weekend so that we could decide between the Mazda 6 and the Mazda 3. I normally shy away from dealerships but this was by far the best experience I've had. More
by liludi
Employees Worked With
Ben Wald
March 15, 2011
We were extremely pleased with the attention given to take care of our business. Very friendly and helpful. Best used car buying experience that we have had. We have already told other people to go to take care of our business. Very friendly and helpful. Best used car buying experience that we have had. We have already told other people to go to Bob Penkhus for their next used car. Rod and Elaine Bartlett More
by Elaine Bartlett
Employees Worked With
Fernando Ozuna and Bret Buckridge
March 09, 2011
The experience was great. We walked in, saw what we wanted to test drive, Fernando said hello, handed us the keys and off we went. We got back from the test drive, said we wanted the truck, and stared wanted to test drive, Fernando said hello, handed us the keys and off we went. We got back from the test drive, said we wanted the truck, and stared haggling. We came to an agreement, signed the paperwork, and viola! Easy as pie! More
by easyaspie
Employees Worked With
Fernando Ozuna, Bret Buckridge
March 08, 2011
I purchased my first vehicle from this dealership and traded it in for my second when I was married. After having 2 children my husband and I choose to trade again for a new vehicle. Richard Eads (sales) traded it in for my second when I was married. After having 2 children my husband and I choose to trade again for a new vehicle. Richard Eads (sales) and Jarred Black (Finance) where Amazing in there efforts to get us a great car that met all our household and financial needs. I am so impressed with the level of professionalism and understanding they had with our tight budget as a working family. I would recommended them to any of my friends and family. More
by ArielYezek
Employees Worked With
Jarred Black and Richard Eads
March 01, 2011
I gave this rating because the staff members I worked with, Tony Benkosi (sales person), Bret Bender (sales manager), and Ben Wald (finance manager)were all extremely professional, easy to work with and with, Tony Benkosi (sales person), Bret Bender (sales manager), and Ben Wald (finance manager)were all extremely professional, easy to work with and friendly to boot. Once I decided to purchase my vehicle, I was in and out of finance in less than 30 minutes. The paper work was all explained in detail and to my satisfaction. The sales person explained all the car features to me and got me on my way with a thorough understanding of how all these features work. I would highly reccommend Bob Penkhus Volvo Mazda VW to anyone looking to buy a new car. More
by JSB
Employees Worked With
Tony Benkoski, Bret Bender and Ben Wald
February 28, 2011
Sales person Joseph Lord is an exceptional person demonstrating professionalism, courtesy, politeness and most important knowledge concerning the vehicle my wife and I were interested in purchasing. demonstrating professionalism, courtesy, politeness and most important knowledge concerning the vehicle my wife and I were interested in purchasing. Joseph was able to answer all my questions and provided invaluable information on the new vehicle. Having been a previous owner of (two) VW Jettas, I already had knowledge of the older models. Joseph then referred me to sales manager John who provide a figure that we were able to negotiate with very little back and forth haggling. When my wife and I returned to take delivery of the vehicle and finish the paperwork, we were referred to Finance Manager Ben Wald. Ben provided us the paperwork and the opportunity to purchase an extended warranty for a price that was acceptable and met our needs. We greatly appreciate the personnel from Bob Penkhus Dealership that made buying a car such a pleasure. Thank you Bob Penkhus Dealership Rex & Patty Edwards More
by rexedwards
Employees Worked With
Joseph Lord Sales, and Ben Wald Finnance
February 24, 2011
I went to Bob Penkhus to look for a new vehicle for myself. I was introduced to Jarred and he was extremely helpful throughout the entire sales process. There was absolutely no pressure and he answered myself. I was introduced to Jarred and he was extremely helpful throughout the entire sales process. There was absolutely no pressure and he answered all of my questions without hesitation. I had visited many other dealerships before hand, and I must say, the way I was treated at Bob Penkhus was 5 star compared to the rest. Thanks Jarred for all of your help! More
by BigWhite71
Employees Worked With
Jarred Black
February 23, 2011
We drove down from south Denver to look at some used cars in the Colorado Springs area. Ivan and Jared at this Penkhus location were just great! They got us a luxurious version of the car we wanted and met in the Colorado Springs area. Ivan and Jared at this Penkhus location were just great! They got us a luxurious version of the car we wanted and met our strict monthly budget requirements. We are the owners of a gorgeous 2007 Mazda CX9. I would absolutely recommend this dealership to friends and family! More
by mom4aidan
Employees Worked With
Jared Black and Ivan at the Powers Auto Park location.
