Bob Penkhus Volkswagen

This rating is for the dealership at 7455 Test Drive in Colorado Springs. We weren't in the market for a new car when we stopped by, but Brian, the Sales Consultant, and Rich, the Sales Manager, gave us a Colorado Springs. We weren't in the market for a new car when we stopped by, but Brian, the Sales Consultant, and Rich, the Sales Manager, gave us a great deal. Brian, Rich, and Julio were friendly, knowledgable, and did everything to ensure a good experience for us and give us confidence in our first Mazada purchase More

I just got my wife a new VW GTI and the assistance and service I received was really good. Ben Wald, Mitch London and Chris Sneed really helped make this a wonderful experience and an enjoyable one for me service I received was really good. Ben Wald, Mitch London and Chris Sneed really helped make this a wonderful experience and an enjoyable one for me and my wife. They answered all my question and even helped me set up a surprise in the dealership for my wife cause the car was a surprise and I really thought that was cool. I strongly recommend anyone to come and experience these caring and hard working people they truly get two thumbs up from me. More

My wife and I were in the market for a new Volvo after a major accident totaled our 2006 Volvo S60. When we arrived at Bob Penkhus we were welcomed right away by Chris Sneed and made to feel at home. When major accident totaled our 2006 Volvo S60. When we arrived at Bob Penkhus we were welcomed right away by Chris Sneed and made to feel at home. When our initial sales rep was delayed in meeting our appointment time due to another customer, Chris stepped in. He was friendly, knowledgeable and professional. We told him what we were lookiing for based on our research. He recommended we take a look at the XC60. We fell in love with it. It was perfect fit for us. He then worked the details in trying to find the vehicle we wanted. We wound up taking the vehicle he showed us. We had a similarly great experience with Ben Wald in finance. He was friendly, knowledgeble and professional. I've had bad expereinces with finance folks before leaving with the feeling that I was cheated. Not with Ben. He did his job well, explaind the services and products and did not do the hard sell. he also found us the best finance rate. Today's experience (18 Feb 11) was the best we've had in purchasing a new vehicle (this is our 7th purchase) ever thanks to Ben and Chris. More

I had a great experience at Bob Penkus! First I dealt with a salesman, Chris Sneed, and he was amazing. Then i spoke with Ben Wald in the finance department and he answered all my questions. They both d with a salesman, Chris Sneed, and he was amazing. Then i spoke with Ben Wald in the finance department and he answered all my questions. They both delt with me very professionally and I left happy. I would send everyone I know there. I love my CX9! More

I finally decided to purchase a car after hesitating for over a year. It was a great experience. I am glad I went in and I wished I would have done it sooner. I was met by two friendly employees, Ben Wald over a year. It was a great experience. I am glad I went in and I wished I would have done it sooner. I was met by two friendly employees, Ben Wald and Matt Canales. Ben was very professional and took the time to answer off of my questions. I will definately go back to this dealership next time. More

I was met at the dealership with friendly, helpful and informative personnel. Ben Wald treated me with respect for my time to got my loan approved in a professional manner. I was very pleased with the ove informative personnel. Ben Wald treated me with respect for my time to got my loan approved in a professional manner. I was very pleased with the overall experience, and other customers that I met at the dealership seemed to have the same experience. More

I was very pleased with the service at the " Woodmen" Bob Penkhus dealership. Jerred Black did not pressure me into buying but made me feel comfortable and answered all of my questions honestly. Woodmen" Bob Penkhus dealership. Jerred Black did not pressure me into buying but made me feel comfortable and answered all of my questions honestly. I was so satisfied with my experience that I ended up buying my car in just under 2 hours. Great Service.Thank you guys. More

From the moment I walked in the door the service was off the charts!! I went in to the dealership to discuss a CX-7 and I met Christopher Sneed. He was great and extremely helpful with the new vehicle. I the charts!! I went in to the dealership to discuss a CX-7 and I met Christopher Sneed. He was great and extremely helpful with the new vehicle. I also had an opportunity to speak with Robert Penkhus. Both gentlemen were so helpful with my decision process. I have never been to a dealership where they care so much about the customer. This dealership is the best one I have ever been too!! This is my second Mazda and I will be STAYING with Bob Penkhus and Mazda. I couldn't have asked for better service. The guys were so attentive to my needs. I am so happy with my new friends at the dealership! More

I went in to inquire about an advertisement I saw on TV. Pete greeted me and asked if there was anything he could help me with. I told him the reason for my visit. He went and got Rob penkus who came out, g Pete greeted me and asked if there was anything he could help me with. I told him the reason for my visit. He went and got Rob penkus who came out, greeted me with a handshake. He then explained to me what the VW sale on TV was about. He then offered a test drive on a simular model that he had in stock. After I drove it, the car lacked a couple of key features that I had to have. Rob understood me very well and let loose with his wealth of knowledge he had about Mazdas. I wouldn't ever think I would even consider another Mazda as I had a an older 626 about 9 years ago that didn't fair very well. It was late on Thursday and I had to leave. Rob offered to let me take a Mazda 3 out on Friday afternoon when I got off work. I returned to the store and accepted his offer. Pete went with me as I put it through the trials up Ute pass. Car performed well but just wasn't giving me the quiet comfort ride that spoiled me with my BMW X5 (even though the Beemer started costing me a fortune). Pete had a returning customer so Rob intruduced me to Mateo. Mateo was also great listening to my concerns as well as making small talk as a person not a salesman. We took out a Mazda 6. My concerns were answered with a 20 min test drive. When I returned I met Andrew. What a guy!!! I told them my concerns about spending too much as I have some upcoming priorities that would not allow me to spend a lot. Andrew went to work immediately in his office on his computer working out different intrest rates, terms, money down ect... It was not just one way. He worked everything out and to my satisfaction and we agreed on a deal. My closing was with Reese. It was smooth and friendly even though the only extra I took was the life of oil changes. That was a no brainer and basic math for me to figure I had to take that. The reason Bob Penkus Mazda/VW/Volvo gets this high rating is that Every person there was curtious, friendly and I never felt pressure of any kind. Rob Penkus was so knowlegable about his product, Andrew was a numbers wiz and everyone else did their job well without blowing smoke up my butt. I will report back after I get to put their service department to use. More

My experience with Bob Penkus was excellent. I purchased my first vehicle at Christmas time. We were so pleased with deal and service that we purchased a second vehicle six weeks later. For both purchases my first vehicle at Christmas time. We were so pleased with deal and service that we purchased a second vehicle six weeks later. For both purchases we worked with Manager John Matarazzo and Salesman Mitch London. They were both very polite and pleasant to work with. I would highly recommend to family, friends, or anyone else to stop in and see John and Mitch for the best deal at Bob Penkus Volkswagon in Motor City. Thanks guys. More