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Bob Penkhus Volkswagen
Colorado Springs, CO
3,366 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City.
The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
Mr. Penkhus' son, Robert A. Penkhus ("Bob"), was a "permanent fixture" around the dealership from an early age, so it was natural that he would join his father in the business upon his graduation from the University of Denver. Bob Penkhus gradually assumed responsibility for all aspects of dealership operations and in 1977, became President of Penkhus Motor Company. Mr. Penkhus' concerns for his customers and employees, coupled with his enthusiasm for our products, have resulted in continued success and growth. Development of a new car display area along Interstate 25 in 1987 was followed one year later by a major service and parts expansion project in which we added fourteen mechanical and detail service stalls, doubled the parts area, and built an enclosed customer service area. In the spring of 1999 our growth continued with the opening of our second Select Certified location and a Domestic and Import Service Center on Austin Bluffs Parkway.
With the growth of Colorado Springs, Penkhus Motor Company wanted to ensure that it was meeting customer needs. In 2004 Penkhus Motor Company remodeled its Motor City location including constructing a new showroom and making other improvements at the Motor City location. In 2006 Penkhus Motor Company constructed a new facility at Woodman and Powers, which is the Bob Penkhus Mazda at Powers store.
In 2009 Penkhus Motor Company acquired a Volkswagen franchise and opened the Volkswagen franchise at the Motor City Drive location. In 2012 Penkhus Motor Company acquired a Mitsubishi franchise which is located at the Austin Bluffs Parkway Select Certified location. That facility is now known as Bob Penkhus Mitsubishi.
As a result of our commitment to excellence, Bob Penkhus Mazda is the Number 1 volume dealer in the Gulf region. Based on customer satisfaction levels, Bob Penkhus Motor Company has been recognized as a Volvo Dealer of Excellence and has been inducted into the Mazda Presidents Club.
Our continued success and growth requires each of our employees to possess a commitment to excellence toward each of our customers. Each member of the Penkhus Motor Company team should strive daily to meet all Penkhus Motor Company standards and goals in order to ensure future growth and success.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Workmanship
Service Time
Service Communication
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 3,366 reviews
September 14, 2023
Good service. Got me out quicker than I thought. Maybe a bit pricey and more than I’d want to spend for what I had done on the car. But overall no complaints. Got me out quicker than I thought. Maybe a bit pricey and more than I’d want to spend for what I had done on the car. But overall no complaints. More
by JIM_CAMPAGNA
Verified CustomerEmployees Worked With
September 14, 2023
I am very satisfied with my purchase so far! Wes was great to work with and I love my car! Wes was great to work with and I love my car! More
by JACKIe evans
September 14, 2023
Great dealership, great service, great people! I will definitely come back and recommend it to my friends. I will definitely come back and recommend it to my friends. More
by ELIZABETHAPPLE
Employees Worked With
September 14, 2023
First, we were informed that Sherri's car needed the 100K service and what all that entailed. Chris was thorough in describing that. He then created an estimate for the total cost and the time required to co service and what all that entailed. Chris was thorough in describing that. He then created an estimate for the total cost and the time required to complete the work. We made an appointment for first thing on Tuesday 9/12, so the job would hopefully be completed in 5 or 6 hours (driving 165 miles from Alamosa to Colorado Springs and 165 miles back, I wanted it done as quickly as possible). Chris Sherban was able to schedule Eric Conrad for our technician (his familiarity with the job would enable quick completion). I checked in at 7:45am and left Penkhus at 2pm, allowing me plenty of time for my return trip to Alamosa confident that the service performed on Sherri's car was absolutely 1st class! I highly recommend Penkhus Volvo to anyone wanting the best service for their vehicle. More
by SASOSAGE
Employees Worked With
Other Employees :
Chris Sherban, Eric Conrad, Sean Heuertz, Chris Sherban
September 14, 2023
The service was great, and Justin was very informative. Why, I gave my opinion already Why, I gave my opinion already More
by MR.PITRE477
September 14, 2023
As always, I had a great customer service experience with Justin. I had little to no wait time and as promised, I promptly received a loaner vehicle for the duration of my service. Many thanks to Justin fo Justin. I had little to no wait time and as promised, I promptly received a loaner vehicle for the duration of my service. Many thanks to Justin for the outstanding and very curteous service he consistently provides. More
by RAYLECOMPTE
Employees Worked With
September 13, 2023
Only place I have taken my car for maintenance since I’ve owned it. Brian is the best. owned it. Brian is the best. More
by BT
September 12, 2023
Helpful and friendly All the staff was pleasant helpful and friendly. The took good care of me and my Mazda and friendly. The took good care of me and my Mazda More
by SSC76016
