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Bob Penkhus Volvo Cars

Colorado Springs, CO

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163 Reviews
The Penkhus Motor Company that you see today had its humble beginning back in 1951 when Robert N. Penkhus moved his young family from Ames, Iowa, and opened a small used car operation in Colorado Springs. New cars were added to the operation on Pikes Peak Avenue in 1957 when the Company became one of the ten dealers in the United States to obtain a Volvo Franchise. In 1972 the Volvo Franchise was moved to a fledgling area of Colorado Springs called Motor City. The combination of a quality product and a reputation for excellent customer service assured continued growth, including the addition of a Mazda franchise, in October 1972, at the Pikes Peak Avenue location. In 1975, Mazda joined Volvo in Motor City to increase productivity and to better serve our customers.
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1115 Motor City Drive

Colorado Springs, CO

80905

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Showing 163 reviews

January 10, 2022

I usually hate buying cars, they were not pushy and very direct. I got great service and the best deal in Colorado Springs. Best car buying experience I've ever had. More

by Regina Marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Dowlen, Jacob Schell
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Jan 13, 2022 -

Bob Penkhus Volvo Cars responded

Regina congratulations on your new vehicle. Thank you for coming to see us for your car shopping needs. Come see us again for any other car needs.

January 10, 2022

Nov. 12 I had diagnostic done on car - an airbag issue. Ordered part. Appt. Dec. 17 - wrong part! Ordered again. Appt. Jan. 14. I had to call to see if part was in - both times. It's been 2 months d More

by MOOREJLJF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jef - service; Samantha - scheduling
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Jan 10, 2022 -

Bob Penkhus Volvo Cars responded

Thank you for informing us of your situation. On behalf of the Service Team here at Bob Penkhus Mitsubishi, we are very sorry to learn that you had a poor experience. We strive to meet high expectations, and I’m disappointed to hear that we missed the mark. Our team of Master Elite technicians is built on a foundation of transparency and integrity, and we never want our customers to question that. I would welcome the opportunity to speak with you in more detail about your visit. Please feel free to contact me at 719-228-3221 if you would like to discuss this matter further and so that I can help make things right. Again, we are sorry for your less-than-excellent service experience. Thank you for being a Bob Penkhus customer and for taking the time to reach out. I sincerely hope to hear from you soon. Respectfully, Bud Hall Service Manager 719-228-3221

January 10, 2022

Great customer service and response time! Thank you for the great communication and kindness to start the day. More

by christopher.ashmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 13, 2022 -

Bob Penkhus Volvo Cars responded

Christopher thank you for taking the time to write a review about your visit. We are pleased to hear you enjoyed your experience. Come see us again.

January 09, 2022

The guys were awesome I would definitely recommend anybody to come by a car from here More

by Jje9614
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Schell
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Jan 13, 2022 -

Bob Penkhus Volvo Cars responded

Thank you for the 5 star review.

December 29, 2021

Great customer service! Very knowledgeable and very attentive. I had a great experience would recommend to others! More

by castroaiden.cc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Penkhus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erik Garcia, lance dowlen, Megan Jung
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Jan 03, 2022 -

Bob Penkhus Volvo Cars responded

Aiden we appreciate you taking the time to write a review about your experience. Come see us again for any other car needs.

December 08, 2021

Excellent customer service! Both Erik and Jacob were great to work with! The entire staff were very attentive and made sure that i was taken care of. Great overall experience definitely one of the best More

by MaddyK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob, Erik, Lance, Chris
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Dec 08, 2021 -

Bob Penkhus Volvo Cars responded

Maddy congratulations on your new car. We are extremely happy that we could be of assistance during your shopping experience. Thank you for giving Erik and Jacob a shoutout, we will be sure to let them know they did a great job. Thank you for the recommendation and come see us again.

March 02, 2021

Great, friendly, and helpful staff. In a tight spot? No worries! They will try to make it possible for you to get your dream car! More

by MSuyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Penkhus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Barr
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Mar 10, 2021 -

Bob Penkhus Volvo Cars responded

Thank you for the 5 star review. We are so pleased to hear that our team could help you get into the perfect car for you. Come see us again for any other car needs.

December 26, 2020

Maria was amazing and really helpful. I bought my first car and she walked me through the entire process! The selection of used cars was really good. More

by Kmorton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Barr
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Jan 05, 2021 -

Bob Penkhus Volvo Cars responded

Congratulations on your first car! We are so glad Maria was able to provide you with excellent service. Enjoy the new ride and come see us again.

December 10, 2020

I have always shopped with Bob Penkhus for dependable & reasonably priced used cars and my most recent purchase was no exception. The Bob Penkhus Mitsubishi sales person MARIA BARR was straightforward and More

by rlieser@outlook.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Penkhus
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2020 -

Bob Penkhus Volvo Cars responded

We want to thank you for your many years of business and trust that you have given us. We are so delighted to know Maria could you help you find the right car at the right price for you! We will make sure both she and Adam get a huge pat on the back. See you at the next visit!

October 20, 2020

It was a pleasure working with the sales team at Bob Penkhus Mitsubishi. The team was courteous and helpful. No hassle overnight test drive. Will certainly consider purchasing next car from them. More

by Erich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Penkhus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Torres, Maria Barr
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