Bob Penkhus Volvo Cars

I bought a car there over 2 weeks ago. Wrote an agreement when i bought it for a key FOB and A/C because the A/C kept turning off. Had to wait 2 weeks before they could work on it. Dropped Wrote an agreement when i bought it for a key FOB and A/C because the A/C kept turning off. Had to wait 2 weeks before they could work on it. Dropped it off around 10:30 in the morning. Picked the car up at nissan because of the key fob program, which was fine. A/C still doesn’t work. Now i have to take more time off work to drop the car and down a car for another day. More

After a mix up with towing service, service department was able to get me in and my car repaired (programming and re-keying) in no time. Great job! Thank-you! was able to get me in and my car repaired (programming and re-keying) in no time. Great job! Thank-you! More

Amber was good and easy to work with. However, I don't think I will be back. The first time I returned after selling my Volvo, I just wanted an oil change on my 2013 ford escape. The tec However, I don't think I will be back. The first time I returned after selling my Volvo, I just wanted an oil change on my 2013 ford escape. The tech dropped something in the engine. Had to leave it over night. Picked it up. There was a Crack in the header and it was spraying fuel all over the engine on the left side. Had to bring it back and leave it for days and days. Now I am told there is an oil leak. We just had a new driveway poured in april and there are no leaks on it. So now I wonder what's up with that. More

Saleman at Mitsubishi Brian was great and I got a amazing trade in value. Once I got to finance the finance manager was very pushy with selling me the extended warranty stuff and he bumped up my interest r trade in value. Once I got to finance the finance manager was very pushy with selling me the extended warranty stuff and he bumped up my interest rate to make profit. I declined both and he got very pissy snd annoyed. Other than that everything was great and vehicle I purchased was great. More

The service was great and the staff was super friendly. Definitely will bring my truck back. Definitely will bring my truck back. More

Amber was incredibly helpful and communicative. There were a handful of issues that stemmed from a previous visit and she made everything right. She did a wonderful job of communicating with us an There were a handful of issues that stemmed from a previous visit and she made everything right. She did a wonderful job of communicating with us and really is the only reason we will be back. She's awesome! More

Amber was great in service and wonderful in checking and looking up our warranties and explaining some of them to me. looking up our warranties and explaining some of them to me. More

The surface tech is incredibly rude and charged for a service that didn’t even fix the issue that was caused by him to begin with. service that didn’t even fix the issue that was caused by him to begin with. More

Had our vehicle serviced at Bob Penkhus Mitsubishi twice and they take average of 4 weeks to get the vehicle done. It took them 4 weeks to get our engine turbo fixed because the service guy broke the windsh and they take average of 4 weeks to get the vehicle done. It took them 4 weeks to get our engine turbo fixed because the service guy broke the windshield wiper arms and was too lazy to find a nut from their garage to replace them up until we had to go in to figure out what was taking forever. They are very good at lying to customer's faces telling them that they are will get it done within certain timeframe but won't do anything until we get upset. Staff has very poor communication skills, says they will call and then never do. Once you purchase a vehicle with them, they do not care to fix your problem. Think twice before doing business with them. More

Everything was very good. The girl that scheduled me was Just Wonderful! I enjoyed talking with her and the tech . The girl that scheduled me was Just Wonderful! I enjoyed talking with her and the tech . More