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Bob Rohrman Hyundai - Service Center

Lafayette, IN

4.6
211 Reviews

211 Reviews of Bob Rohrman Hyundai - Service Center

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July 05, 2022

I scheduled and oil change and tire rotation. Dropped off my car at 8 and it was ready to be picked up at 9:30. Employees were friendly and answered the very fuajkkm More

by Frank K.
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Bob Rohrman Hyundai responded

Thank you for choosing Bob Rohrman Hyundai, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 30, 2022

Josia! Perfect for the job. Did his best to take care of us. We were stuck at the dealership with no way to leave. He said there nothing he could do; all th More

by husbandwife22
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josia, from service
Jul 01, 2022 -

Bob Rohrman Hyundai responded

Thank you for sharing your thoughts about your experience with Bob Rohrman Hyundai. We appreciate your business and your kind feedback!

June 28, 2022

I needed service done on my Hyundai Santafe. The service staff was very attentive and helpful. The took care of everything quickly and efficiently. Afterwards they made sure I was apprised of ev More

by ericjansen1973
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Nowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2022 -

Bob Rohrman Hyundai responded

Thank you for your business and this review, Eric. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Jun 28, 2022 -

ericjansen1973 responded

You're welcome and thanks for the great service.

June 28, 2022

Everyone was nice and friendly, they took car of my oil change pretty quick. Only reason for not 5 stars is that I had also scheduled for my recall to be done, and they didn’t have the parts for it. So it More

by JamesSchubert
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Bob Rohrman Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, James, and it's great to hear about your excellent experience here at Bob Rohrman Hyundai.

June 27, 2022

Great service! Kept me informed while I was there. Quick and efficient. Available to text if I needed anything during the service More

by TDANIELS767
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Josiah
Jun 28, 2022 -

Bob Rohrman Hyundai responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 25, 2022

Its not hard to explain That I'm very pleased with the service i receive every time i bring my car to have it serviced, never a problem and very friendly atmosphere! More

by RONALDCUNNINGHAM243
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Bob Rohrman Hyundai responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Bob Rohrman Hyundai. Please don't hesitate to reach out if you need anything else.

June 08, 2022

Very friendly, and accommodating, while we waited for our car to get fixed, they offered us a ride if we wanted to go somewhere while we waited. They dropped us off and picked us up. What great customer serv More

by CMILLER34
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin
Jun 09, 2022 -

Bob Rohrman Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 08, 2022

Always good service, usually in less than an hour Glad they are full service. Waiting area is clean More

by cynthia89822
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Bob Rohrman Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Bob Rohrman Hyundai.

June 08, 2022

easy to schedule online appointment for routine service, fast professional service, friendly staff, clean comfortable waiting area More

by ss480ss311
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2022 -

Bob Rohrman Hyundai responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bob Rohrman Hyundai, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2022

Very knowledgable of the recall and fast getting the job done. No trying to get a new vehicle. More

by RCAGRAY
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rich Gagnon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2022 -

Bob Rohrman Hyundai responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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