Bob Rohrman's Indy Hyundai

I was charged for a Low Jack add on that was never discussed or brought up in the conversation to purchasing the vehicle which I should have looked at the paperwork at the end of the many papers that discussed or brought up in the conversation to purchasing the vehicle which I should have looked at the paperwork at the end of the many papers that was signed and talked about up front, but it was close to closing and the finance guy and salesman was extreme anxious to close which they even beat me out of the dealership. A word of advice is to make sure you look at every add-on accessory/paperwork no matter if there ready to close or not and make sure too view your final document with the final payment and what that includes because they will try to sneak add-ons in the paperwork without your knowledge. This isn't the first time this dealer has added the LoJack feature in a contract without the buyer's knowledge, do your research. Hyundai Genesis already offers a 3yr package too help locate your vehicle if needed. More

I made an appointment to get the recall work done and told the person I wanted to schedule it so that the parts were available when I dropped it off. She scheduled my appointment so that this was the cas told the person I wanted to schedule it so that the parts were available when I dropped it off. She scheduled my appointment so that this was the case. I got a call early in the morning from the service person and he told me to call him back. I called him back and he didn't answer. So then I called the main switchboard and asked to be transferred to the service department. He didn't answer. I got a text telling me that if I need anything just to call him. So I assumed everything was ok. It got close to the end of the day and then I wanted to find out if my car was done. So I decided to text and call. The service person told me that they didn't have the parts, weren't able to do the work, and that they were going to be closing soon. Oh...and they would be closed tomorrow so I need to get to the dealership. So we had to interrupt dinner to drive all of the way to the dealership. What a waste of a day. When I went to pick up the car, all the service guy did was make excuses. Will never work with this dealership again. Oh - and no masks. We are in the middle of a pandemic and no masks. Seriously?! More

Everyone was delightful in the car buying process. Great Service and a very Knowledgable staff. Service and a very Knowledgable staff. More

I’m always happy with my experience at Bob Rorhmans. They are always helpful and courteous. Mitch did a great job talking me through my purchase and was very helpful! They are always helpful and courteous. Mitch did a great job talking me through my purchase and was very helpful! More

Clean dealership. The service guy was all business. I think they were a little understaffed, but the service advisor seemed to be handling everything well. think they were a little understaffed, but the service advisor seemed to be handling everything well. More

Tyler our sales guy was nice and helpful but vehicle was not cleaned when delivered which was disappointing because he has a six hour head start knowing we were coming. not cleaned when delivered which was disappointing because he has a six hour head start knowing we were coming. More

Brad was very helpful and explained any issues to me in a clear manner. Despite technical difficulties occurring that day, he updated me accordingly and remained happy and friendly. clear manner. Despite technical difficulties occurring that day, he updated me accordingly and remained happy and friendly. More

Great experience where they were able to get me in to be serviced quickly and kept communicating status. serviced quickly and kept communicating status. More

Time promised was was more than actual time needed. We felt the cost was high for service done. ( replaced door handle) felt the cost was high for service done. ( replaced door handle) More

Staff were a polite, businesslike and friendly. Work done thoroughly and in a timely manner. thoroughly and in a timely manner. More