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Bob Rohrman's Schaumburg Lincoln - Service Center

Schaumburg, IL

4.5
113 Lifetime Reviews Review Dealership

113 Reviews of Bob Rohrman's Schaumburg Lincoln - Service Center

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February 26, 2021

"Close to home and great to work with service advisor..."

- MSZEGO

Close to home and great to work with service advisor Vince was very nice and explained everything im ng to me. Would use them again. Much closer than where I purchased car

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Yes
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February 26, 2021

"Always taken care of terrifically by everyone you come in..."

- CROBACK

Always taken care of terrifically by everyone you come in contact with. Explains everything as you are waiting for your vehicle and always a VERY BEAUTIFUL VERY CLEAN CAR when they are done!! This is the first time owning a Lincoln and I will never buy anything else but a Lincoln!

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Yes
Employees Worked With
Other Employees : Forgive me can't remember names but service dept-girl and porter!!
February 26, 2021

"Vince has always been great and has truly taken care of..."

- michaelfischer9012

Vince has always been great and has truly taken care of my family with all our cars. He offered quick service with minimal down time and I was always kept in the loop on what's was going on. If I could give more stars I would

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Yes
Employees Worked With
February 24, 2021

"I was informed to what was being done with my car and..."

- MSMMIKEM

I was informed to what was being done with my car and kept up to the minute progress. Vince was always available if I needed to ask a question. They even repaired something that I didn’t notice and informed me of another issue. Vince said he needed to order the parts and would call when the parts arrived. Very satisfied with

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Yes
Employees Worked With
February 12, 2021

"The Service Center is exceptional! The team is..."

- Suzy.las

The Service Center is exceptional! The team is respectful, courteous and VERY thorough. Vince is great, explains what is being done, keeps you informed of the progress of the work. And, when we realized the issue would take more time, Wayne was right there to drive me home and as soon as the car was finished, brought my vehicle back to me. While i fortunately only had a few experiences with Schaumburg Lincoln, each one has been a positive one. Very professional and all around great people!

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Yes
Employees Worked With
Wayne and unfortunately, I forgot the name of the rep who initially took my call; she was great!
February 11, 2021

"Outstanding service! Top notch people from the valet to..."

- RAEHRHAR

Outstanding service! Top notch people from the valet to the mechanics. Everyone is thoughtful and courteous. Customer oriented at all times.' Always a pleasant experience.

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Yes
February 10, 2021

"I took my car to geat an update on my sync.and I got..."

- Rigobertoc240

I took my car to geat an update on my sync.and I got charged for an SD Card for the Navigation an my car dosen't have Navigation .because it has sync 2 and it dosen' come with the aption.

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Yes
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February 10, 2021

"My experience was great due to the professional service..."

- tim_gertz

My experience was great due to the professional service and detail to customer service given by Vince. Vince took his time to see that I was completely satisfied.

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Yes
Employees Worked With
February 05, 2021

"My first Lincoln. Purchased a CPO 2019 Mkt. Has a few..."

- SUSANZITT

My first Lincoln. Purchased a CPO 2019 Mkt. Has a few flaws but was all corrected. Great service team went above and beyond. Thank you so much . Love my Lincoln

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Recommend Dealer
Yes
Employees Worked With
Other Employees : Vince and Jim awesome job
January 25, 2021

"Great hassle free service with scheduled pick-up and..."

- MATTHEW.MAY10

Great hassle free service with scheduled pick-up and delivery. Vince reached out and ran through all details and coordinated necessary follow ups without issue.

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Yes
Employees Worked With
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