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Bob Smith Volvo Cars Calabasas

Calabasas, CA

3.6
3 Lifetime Reviews Review Dealership

24400 Calabasas Rd

Calabasas, CA

91302

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3 Reviews of Bob Smith Volvo Cars Calabasas

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January 28, 2021

"We had a very good experience at Bob Smith Volvo. Chris..."

- youngster47

We had a very good experience at Bob Smith Volvo. Chris Barbettini was our sales consultant and went above and beyond in our effort to lease a Volvo. His knowledge and salesmanship were exemplary which lead to us leasing a Volvo v60 T 5 Momentum wagon. 10/10 quality service. We would recommend Bob Smith Volvo to anyone looking for a new car.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Chris Barbettini 5 stars ??
Feb 02, 2021 -

Bob Smith Volvo Cars Calabasas responded

Hello, thank you for sharing your recent 5 star sales experience with Chris here with us at Bob Smith Volvo Cars. We are thrilled to hear that Chris went above and beyond to make your leasing experience so great. Congratulations on your new Volvo V60 Wagon! Thank you for joining the Bob Smith family, and we are here for you anytime you need. Enjoy every new mile ahead!

July 19, 2019

"Rip off"

- Pk88

Took my Volvo XC90 in for a recall. They provided a loaner and then charged me $17.50 for 1 gallon of gas upon return. What kind of dealer gives you a loaner to fix THEIR issue and charges you for gas? Horrible dealer. Stay away!

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Recommend Dealer
No
Employees Worked With
Anne Smith Boland
Casey Turner
Sep 05, 2019 -

Bob Smith Volvo Cars Calabasas responded

I'm happy to go over the details of your visit, my direct line is 818-431-9202 or casey.turner@bobsmithvolvo.com. I'm not sure if there was some confusion with any charges that you may have incurred and would like the opportunity to speak to you if possible. Sincerely, Casey Turner General Manager

June 20, 2019

"Revised - Everything better now. Removed 2 star review."

- volvoooo

Dealer made everything right on service a few days after writing this review so it's back to 5 stars. A+ for the extra effort.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Service advisors
Jun 26, 2019 -

Bob Smith Volvo Cars Calabasas responded

Sorry to hear your service experience. We are a new new dealership and working very hard in the background to build the store to a world class customer experience. I hope we are able to earn your business back in the near future when we are fully up and running - Bob Smith Customer Service Team

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