Bobby Crabtree Chevrolet of New Haven

Best experience! I contacted McDermott about a used car I saw online. Kaitlyn got back to me right away & set me up with Tom Rowe. Tom is the best! No pressure at all. Went for a test drive, Tom answered all saw online. Kaitlyn got back to me right away & set me up with Tom Rowe. Tom is the best! No pressure at all. Went for a test drive, Tom answered all my questions. I came back a few days later with a family member to look at it & they pulled it into service dept so we could look at it. They went above & beyond to accommodate anything we needed or answer any questions. Purchased the car. Jack took care of everything in the Finance Dept quickly & easily. I met with Kevin on my way out the door. Not one complaint! I was dreading buying a new car for a long time because I didn't want to deal with a dealer. This experience was awesome. Thank you to everyone at McDermott for making this such a seamless purchase. Buying a car is a huge purchase & it so great to know there is such a great team at McDermott. More

Based on the selection of on-hand inventory, I went to McDermott Chevrolet to check it out. I pretty much knew what I wanted, but wanted to see up close. Dave White was right there to answer questions. He McDermott Chevrolet to check it out. I pretty much knew what I wanted, but wanted to see up close. Dave White was right there to answer questions. He offered a test drive so we gave it a spin. He knew all the answers to any question, features etc. He was right there to help me confirm what I wanted. I didn’t come with my trade-in, but we talked price and in no time came to an agreement (no pressure, ho hassle). I gave a deposit and said I’d be back next day with trade-in. Dave made this the easiest transaction EVER! Next day, my new ride was sitting right out front, all sparkling & clean. He gathered my documents, introduced me to the finance guy and literally 20 minutes later DONE! Could not have been simpler. Dave then spent some quality time with me to get things set up and learn the new features. Super helpful!! Dave White ... best car salesman I’ve ever dealt with! More

I have been working to find a specific truck. Dave has been more than helpful in his search to locate one. He also sends me like alternatives. He follows up to see how my search is going and asking if he been more than helpful in his search to locate one. He also sends me like alternatives. He follows up to see how my search is going and asking if he can be of more assistance. He is knowledgeable, professional and friendly. It is a pleasure to work with him. He is a positive representative for your dealership. More

Beware do not buy from this dealership! Was Working with salesman on purchase of a used car, left the show room to discuss outside in private. Prior to leaving sales man tells my husband “I’m not supposed t salesman on purchase of a used car, left the show room to discuss outside in private. Prior to leaving sales man tells my husband “I’m not supposed to say this but someone is coming to look at the xxxxing car at 4 o’clock”. Long story short they took a deposit while we were discussing in the parking lot and sold right out from underneath us. Never had the courtesy to walk up to us or even call to Let us know they were going to do this. Next thing we know my husband is walking back into the dealership to say we are taking it and finish up paperwork and they announced “sorry, we already sold it somebody gave us a deposit over the phone”. I was shocked at how cold and uncaring they were… They just wanted to make for sale no matter what. Asked to talk to manager who was very condescending and seemed bothered with our complaint, Never really listened and obvious he was going to continue to sell to the person over the phone. Should not have happened this way and very scummy indecent way to treat a customer. To share my story and let people know that there are some very great reliable dealerships out there that would never do this. McDermit Chevrolet does not care about customer service or their customers so please take your business elsewhere so this does not happen to you!!! More

I had a very pleasant and efficient buying experience for my new Silverado with David White. The dealership gave me a exactly what I wanted for my trade and ordering a truck was easy and quick. The dealershi my new Silverado with David White. The dealership gave me a exactly what I wanted for my trade and ordering a truck was easy and quick. The dealership is easy to get to, clean and has a friendly atmosphere. I will 100% recommend Dave McDerrmott Chevy to my friends and family. More

Had an excellent experience working with Jeff Vailette to purchase my vehicle. We worked through several challenges due to the current health crisis and I’m currently driving my truck. I would highly recomme purchase my vehicle. We worked through several challenges due to the current health crisis and I’m currently driving my truck. I would highly recommend Jeff and the dealership. More

AWSOME FROM SALES TO FINANCE, Marvin in sales to Jack in finance, AWSOME! From my first phone call to driving the new Silverado off the lot was just perfect! finance, AWSOME! From my first phone call to driving the new Silverado off the lot was just perfect! More

Poor customer service Their service dept picked up my Hummer with a forklift and damaged my vehicle. Who moves a customers vehicle with a forkift? When I pointed it out the Their service dept picked up my Hummer with a forklift and damaged my vehicle. Who moves a customers vehicle with a forkift? When I pointed it out the guy in service first denied it and then said the dents won’t affect the operation if it. On Monday I was assured the parts were coning in next day air, here it is Friday and now they are telling me maybe Tuesday. No reply from Dave McDermott about this issue, no compensation for being out a vehicle all this time, and yet they still processed my over $5000 bill for the initial repair, that now I wonder if any of that was caused by the forklift More

Purchase 2017 Equinox Purchasing new 2017 Equinox was a pleasure. Mike Brown was great salesman, informative, friendly, helpful, never kept me waiting. This was my 4th vehi Purchasing new 2017 Equinox was a pleasure. Mike Brown was great salesman, informative, friendly, helpful, never kept me waiting. This was my 4th vehicle I have purchased from McDermott and I will return again. More

Great McDermott Team! The team at McDermott continues to be great! From Shelby and her teammates in Service, to Mark Eckland and Christine on the Sales team. I am a repea The team at McDermott continues to be great! From Shelby and her teammates in Service, to Mark Eckland and Christine on the Sales team. I am a repeat customer - love Tahoes- and will continue to recommend this dealership. Thank you! More