Bolton Volkswagen
Lake Charles, LA
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Purchase Salesman was very friendly and knowledgable explained every thing in detail what was happening or gonna take place. Made our buying experience pleasur Salesman was very friendly and knowledgable explained every thing in detail what was happening or gonna take place. Made our buying experience pleasurable when buying over the phone instead of sitting at the dealership for wasted hours. More
Review of the purchase of my dream car My dealer Adrien was great! He was patient with, and stayed on top of things. Lauren was a great finance manager too. They kept working with me until My dealer Adrien was great! He was patient with, and stayed on top of things. Lauren was a great finance manager too. They kept working with me until we got the deal done!! I was greatly satisfied. More
Excellent service Very responsive to all request for info. Excellent customer service and went the extra mile to make purchase process go smooth and easy. Never recu Very responsive to all request for info. Excellent customer service and went the extra mile to make purchase process go smooth and easy. Never recurved this level of service from other dealerships before. More
Purchasing Used Volkswagen Beetle I absolutely loved my experience with Volkswagen of Lake Charles. Everything ran smoothly and efficiently and I’m very appreciative that y’all got eve I absolutely loved my experience with Volkswagen of Lake Charles. Everything ran smoothly and efficiently and I’m very appreciative that y’all got everything ready for my car and waited for us to pick it up. I’m beyond satisfied with my experience. More
Service Review Love you Jerald! I really appreciate you! Thank you for taking the time to explain the service performed and getting me the best price possible. Love you Jerald! I really appreciate you! Thank you for taking the time to explain the service performed and getting me the best price possible. More
Professional service Very easy to work with this dealership. They were very professional and the salesman was extremely helpful in finding what we were looking for the wh Very easy to work with this dealership. They were very professional and the salesman was extremely helpful in finding what we were looking for the whole way through the process. More
Good experience Good overall experience buying a new vehicle. Shopped a few other dealers in Louisiana but they made sure I stayed local...thanks to Kevin and Adam f Good overall experience buying a new vehicle. Shopped a few other dealers in Louisiana but they made sure I stayed local...thanks to Kevin and Adam for finding and delivering the vehicle my wife wanted More
Never submitted registration for my vehicle Never canceled the license plate on my trade in. Additionally, never submitted my new registration application to the DMV. When I called them out on t Never canceled the license plate on my trade in. Additionally, never submitted my new registration application to the DMV. When I called them out on this, they screened my calls and I ended up having to go through the title company to receive my license plate and registration. I would not recommend doing business with this dealer. More
Friendly and helpful Very friendly and helpful answer any questions I had. Explained what they where doing and made sure I was ok with what my car needed. Very friendly and helpful answer any questions I had. Explained what they where doing and made sure I was ok with what my car needed. More
Volkswagen Tiguan Adam and Lauren were very helpful. Eventually, they found exactly the car I was looking for. The Tiguan is fun to drive and I will certainly recomme Adam and Lauren were very helpful. Eventually, they found exactly the car I was looking for. The Tiguan is fun to drive and I will certainly recommend the dealership to others. More




