Bolton Volkswagen

GREAT experience overall! I bought my 2018 VW with Volkswagen of Beaumont. I am a resident of Lake Charles, so when something went wrong I came to our local dealership here. Th I bought my 2018 VW with Volkswagen of Beaumont. I am a resident of Lake Charles, so when something went wrong I came to our local dealership here. They were extremely friendly, knowledgeable, and took the time to explain every detail about my car to me and what they fixed. They really made me feel comfortable (Beaumont did not—I was not impressed with their customer service at all). They treated me and everyone who walked through the door like family! I love my Tiguan, but I love it even more now knowing that I (and my car) are in good hands with the Lake Charles Volkswagen team. More

My oilchange experience I had an oil change for my VW. The day after, I looked at the small sticker and the return mileage was less than the present milage as it appears on m I had an oil change for my VW. The day after, I looked at the small sticker and the return mileage was less than the present milage as it appears on my odometer. Apparently, the tech misread my mileage. I live 25 miles away. More

Great Dealership! We recently bought a new vehicle and everyone at VW Lake Charles was wonderful! The staff was extremely helpful and explained all questions we asked. We recently bought a new vehicle and everyone at VW Lake Charles was wonderful! The staff was extremely helpful and explained all questions we asked. We will definitely recommend this dealership to others! More

Amazing experience! I did not expect to leave with a car that day. But Volkswagen of Lake Charles made it happen! I love the car so much and its my first big purchase at I did not expect to leave with a car that day. But Volkswagen of Lake Charles made it happen! I love the car so much and its my first big purchase at that! I look forward to more awesome experiences from them! Thank you! You made my dream a reality! More

Good experience Everyone was friendly and helpful. The turnaround was fast. I appreciate the fact that the service department informed me of the issues that were goin Everyone was friendly and helpful. The turnaround was fast. I appreciate the fact that the service department informed me of the issues that were going on with my vehicle. More

Awesome Easy to deal with. All of the staff was very friendly . Walter my salesman that helped my was awesome answered every question I had great experience o Easy to deal with. All of the staff was very friendly . Walter my salesman that helped my was awesome answered every question I had great experience overall More

Great and friendly service!! They are always helpful and listen to everything I had to say. They always took the time to really look over my concerns with my new car. They are always helpful and listen to everything I had to say. They always took the time to really look over my concerns with my new car. More

Efficient, friendly All of the employees involved in my service were very friendly and efficient. They cared about me and the service on my Touareg. I appreciate th All of the employees involved in my service were very friendly and efficient. They cared about me and the service on my Touareg. I appreciate the attitude of the employees. More

Excellent I booked my appointment on line. Was contacted the next day to verify my problems. Very professional When I arrived, smooth check in. Repeatedly a I booked my appointment on line. Was contacted the next day to verify my problems. Very professional When I arrived, smooth check in. Repeatedly asked if I was okay while I was waiting. Service advisor continued to check on status of car. Excellent service! More

Job was completed In and out and job was completed in an excellent manner with great service. Reccomend if you are looking for a great car buying or service experience In and out and job was completed in an excellent manner with great service. Reccomend if you are looking for a great car buying or service experience l. More