Bommarito Audi West County

Booker Wade did an outstanding job in helping me select the right car and answering all of my questions. He was responsive and wanted to make sure that I felt great about my purchase. He made the process the right car and answering all of my questions. He was responsive and wanted to make sure that I felt great about my purchase. He made the process go smoothly and showed that he cared about making sure we had a positive experience. Thank you Booker! More

Simply DON'T GO TO THIS DEALERSHIP. Horrible experience. They sell you warranty that don't even exist. My car was at the dealership for 3 months. Instead of fixing one thing they b Horrible experience. They sell you warranty that don't even exist. My car was at the dealership for 3 months. Instead of fixing one thing they broke several other. I wouldn't recommend this dealership to my wors enemy. More

My experience with Bommarito Audi was 5 out of 5 stars. Booker Wade was my salesperson who was great to work with and very professional! Booker Wade was my salesperson who was great to work with and very professional! More

Terrible Service department. I waited 4 weeks to get my car picked up. They validated the time and date and then never showed. xx! I waited 4 weeks to get my car picked up. They validated the time and date and then never showed. xx! More

Do not go here. This place is horrible. They sold me a used vehicle with 38k mile on it when my other car was totaled. In apx 6 months I had to pay to fix an antifreeze leak that despite the fact it shou used vehicle with 38k mile on it when my other car was totaled. In apx 6 months I had to pay to fix an antifreeze leak that despite the fact it should of been under warranty still. So I bought a car and 6months later had to pay 13-1400 for repair! This is not to mention how negligent the sales person was with me in saying he would get it covered by warranty and would speak to a manager. This went on for a few months!!! He ultimately told me I should call AUDI and lie to them and say I never spoke to dealer! Furthermore- I realized after taking my car to a different dealer that the car never had the 40000 service on it. So basically in addition to the antifreeze leak it needed another 1000 of work basically when I bought it. I have never had service so bad especially for something you should get top tier service with. More

I had a very bad experience there. The salesman I initially dealt with was Bob. I negotiated the price with him. I explicitly mentioned “out the door price” and “including fees and taxes” and he agre initially dealt with was Bob. I negotiated the price with him. I explicitly mentioned “out the door price” and “including fees and taxes” and he agreed on a final price of $31,210. Since we agreed on a price and I found the car I wanted, I got on a plane the following day to check it out and purchase the vehicle. However, when they finally got me to financing, the lady told me I had to pay taxes on the vehicle. I was very confused. Bob wasn’t in that day, so they called him up to confirm this. Bob completely denied what I said. I decided to leave the dealership that day. The next day, Bob followed up with me over the phone. He finally asked me if I was still interested in the car. I said I didn’t know and I was leaving my options open for now. Following that, this is what he said almost verbatim “Let me answer that question for you. The answer is no. That’s because I don’t want to work with people like you. People that are indecisive.” I didn’t let his demeaning tone get in the way of me buying that car. When I went back to the dealership that day, apparently Bob was too busy with other customers and had Woody finish me up. Bob came over in between the process and pretended like the conversation we had over the phone didn’t happen (much like the price we agreed to over the phone). I didn’t even get an apology from him. I never did anything to this man to warrant such a nasty and condescending treatment. Also, I’m African-American. I’m not sure if there was any racial motive involved because he didn’t want to personally do business with me. Even if I had mentioned my experience with his superiors, I’m sure his workplace would side with him much like when they denied the price I had negotiated with Bob. I’ve had many people tell me to share my experience because they were just as baffled as I was with this person’s behavior towards a customer. Please let us know your experience in case there is a pattern of racial motive behind running their business. More

I would give zero stars if I could!! Made a reservation to test drive a car. After taking a day off work and a two hour drive, we were told it would not be available until the next day. The salesman, Tito, to test drive a car. After taking a day off work and a two hour drive, we were told it would not be available until the next day. The salesman, Tito, was extremely rude! We were prepared to buy a car that day, but instead took our business elsewhere. More

Had an absolute joy of a buying experience with Audi of West County and Booker Wade. Booker was so professional, knowledgeable, polite, and an absolute joy to work with. I drove from Columbia and had my ey West County and Booker Wade. Booker was so professional, knowledgeable, polite, and an absolute joy to work with. I drove from Columbia and had my eye on a Navarra blue Q5 on their website but it sold the night before. No problem, Booker checked their inventory and showed me what was in stock. Low and behold, there was a 2021 Q5 in white with Atlas beige leather right on the showroom that I loved at first sight. The whole process was painless, and actually fun. Booker, you have my business. Thank you, and the whole staff at Bommarito West County Audi. I love my new Q5, and I'll be back for my next Audi. Thank you!! More

Bought a used Audi and 2 miles down the road the brake Bought a used Audi and 2 miles down the road the brake pad warning came on, went back the next day and was told 30 min. 3.5 hours later the brakes w Bought a used Audi and 2 miles down the road the brake pad warning came on, went back the next day and was told 30 min. 3.5 hours later the brakes where fixed but the promised cleaning of the calipers ( really Rusty) wasn't done. Makes me wonder after the car had new tires on....why didn't they fix the breaks back then 🤔. And what else do they try to get by on a used car they bought at a auction with only 2 prior services done.... Nobody told me about. Fishy ....don't trust them and will never buy another car there. More

Not good Brought a used 2007 Ford . 20 days later had to replace studs due to 2 broken off. Regardless their worksheet shows the the outer tire rod ends and fr Brought a used 2007 Ford . 20 days later had to replace studs due to 2 broken off. Regardless their worksheet shows the the outer tire rod ends and front rooters had been replaced on the vehicle. Not recommended to drive the vehicle ,but was advised by mechanic you can temporarily drive a vehicle at low speeds and for short trips with one missing wheel stud. But not advised if more than two studs are broken. Getting the repairs done. Dealer after they get the sale say nothing we can do. However little different tune when they say we will make it right. I have purchased two cars from them. This is my last purchase. Also saw another review from a customer that had to replace same part. More