Bomnin Chevrolet Manassas - Service Center
Manassas, VA
1,893 Reviews of Bomnin Chevrolet Manassas - Service Center
I dropped my car off for a warranty recall.They said I dropped my car off for a warranty recall. They said they were very busy and would try to get to it the next day. They were finished the next mornin I dropped my car off for a warranty recall. They said they were very busy and would try to get to it the next day. They were finished the next morning. More
Excellent costumer service. Easy to schedule the appointment electronic. The admin lady follow up to check make sure the issue was talking care . They also did a VIP inspection thank!! appointment electronic. The admin lady follow up to check make sure the issue was talking care . They also did a VIP inspection thank!! More
Had to get the hood and roof of my 2015 Suburban repainted due to the factory paint failing. Appears that the sun burnt through the paint. Dropped the vehicle off at the body shop on a Monday. Was t repainted due to the factory paint failing. Appears that the sun burnt through the paint. Dropped the vehicle off at the body shop on a Monday. Was told it would be ready by Wednesday. Wednesday came and went. Vehicle was never "finished" until the following Monday. Upon pick up of the vehicle, 4 dents were in the side of the vehicle (4 DENTS!!). As soon as I walked up to the vehicle, I could notice the dents. How does this happen? And how does it not get fixed prior to pick up? The headliner wasn't even cleaned up after the reinstall. It still had dirty finger prints all over it and was not installed correctly in some areas. Insulation still exposed at some points and trim not installed correctly at other points. The back seat had foot prints on it so I guess someone was standing on the back seat at some point. A plug that is installed through an inside body panel behind the driver's side rear door was never reinstalled. I am guessing that plug is laying down inside the body panel somewhere. And then, I get in it to drive it home and the seat belt won't even work! The inside panel at the driver side B-pillar was not installed correctly and had the seat belt jammed up. So I had to go back to the body shop to get that fixed just so I could drive it home. Luckily, a Tech was still there to put that back together so I could drive it home. The vehicle was never ready for pick up and now I have to take the time to take it back and drop it off again to get all of this stuff fixed. More
Service was professional and courteous. Vehicle service was completed ahead of predicted time from service advisor. Waiting area was clean and comfortable. was completed ahead of predicted time from service advisor. Waiting area was clean and comfortable. More
This service department is very good as always. Only had one bad experience since coming there in 1994. Always polite, always good work, always timely. one bad experience since coming there in 1994. Always polite, always good work, always timely. More
Non consistent. Claimed to have changed oil, but no sticker to show same; promised to have vacuumed and wash my vehicle, non of that was done. It also happened when my Malibu was serviced in May and sticker to show same; promised to have vacuumed and wash my vehicle, non of that was done. It also happened when my Malibu was serviced in May and I complained about it. No lesson learned. More