Bomnin Chevrolet Manassas - Service Center

Overall experience was good. My lease started with another dealership and it seems the service terms are not well standardized or understood dealership to dealership. Even when the dealerships collabo another dealership and it seems the service terms are not well standardized or understood dealership to dealership. Even when the dealerships collaborate. In the end, needed service was completed, but a painful process getting there. More

Only brought in for voluntary recall work, so it doesn’t drive or ride any differently. With that said, I’ve got to imagine the work was done in a top notch manner. Thanks All !!! drive or ride any differently. With that said, I’ve got to imagine the work was done in a top notch manner. Thanks All !!! More

I brought my 2018 Chevy Traverse in for assistance with a shift issue that was getting progressively worse. I previously had the same issue diagnosed at the Leesburg location and their resolution proved to shift issue that was getting progressively worse. I previously had the same issue diagnosed at the Leesburg location and their resolution proved to only be temporary(i.e., replace jumper harness). When I brought it back, a few months later, they said that I needed a new shifter and that it was now out of warranty. Out of frustration and distrust, I decided to take my business elsewhere. I then spoke to Albert Sanchez at Bomnin Chevy where I bought the car and explained my situation. He aknowledged my frustration and agreed to seek an immediate solution. Albert then took the initiative to communicate my case to GM in hopes of receiving a reduction and/or participation in the cost to perform the repair. He also arranged for a loaner car while my car was worked on. Later that day he called to inform me that the repair was completed and that GM agreed to share a portion of the cost. I was so impressed by Albert’s professionalism and desire to provide exceptional customer service. He is to be commended for his effort. Needless to say, Bomnin Chevy will be where I have my car serviced going forward. More

My rating reflects the car’s initial delivery and lack of current inspection and preparation before delivery. No owner’s manual! Battery covers not installed. current inspection and preparation before delivery. No owner’s manual! Battery covers not installed. More

The company sent me a text regarding a recall on my car The company sent me a text regarding a recall on my car (a plus- normally you receive a notice in the mail). They scheduled me quickly for a recall a The company sent me a text regarding a recall on my car (a plus- normally you receive a notice in the mail). They scheduled me quickly for a recall appointment and the wait time to get my car service was not long. Really appreciated the prompt service. More

I liked the service and the staff. They gave me a complete report about my car! People there are very friendly and kind. I recommend this place complete report about my car! People there are very friendly and kind. I recommend this place More

I’m pleased with Bomnin Chevy. They handled my recall and servicing needs quickly. I will contribute to take my truck there. Good service is hard to find. servicing needs quickly. I will contribute to take my truck there. Good service is hard to find. More

This time everything was great and the work was done very quickly Your staff was very polite and was very friendly The car when done was deliveries at the f Th ont very quickly Your staff was very polite and was very friendly The car when done was deliveries at the f Th ont More

Seems as though appointment are priority over first come first serve. Which is fine, but an accurate window is appreciated. Secondly, over charges and non existing issues are normal. first serve. Which is fine, but an accurate window is appreciated. Secondly, over charges and non existing issues are normal. More

Barbara is first rate! Super customer support by continuously updating needs and vehicle status. I always take my Chevy vehicles to Bomnin Chevrolet in Manasses, Virginia continuously updating needs and vehicle status. I always take my Chevy vehicles to Bomnin Chevrolet in Manasses, Virginia More