Bomnin Chevrolet Manassas - Service Center
Manassas, VA
1,876 Reviews of Bomnin Chevrolet Manassas - Service Center
Oil change I came in for an oil change. I had an appt. for 3:00 and was there until 6:00. they told me my truck had 2 recalls that would just take a few minutes I came in for an oil change. I had an appt. for 3:00 and was there until 6:00. they told me my truck had 2 recalls that would just take a few minutes and it took 3 hour and they still didn't get them done. they also broke one of the studs off the wheel. More
Excellent Service - Timely Service - Friendly Service I cannot tell you how much I appreciate the Service Staff at Bomnin. Chevrolet in Manassas. I have bought cars from this dealership and the previous I cannot tell you how much I appreciate the Service Staff at Bomnin. Chevrolet in Manassas. I have bought cars from this dealership and the previous owners for over 25 years and they treat you right. I'm crippled and had problems with my tires, I came in all upset, didn't have a regular appointment and they took me in, repaired/patched my tire, and made sure all the tires were inflated correctly. I was so appreciative, and they took me on a very busy day for them, the day after a holiday. I feel like the Service folks, especially Mr. Bill Case are just about the best service personnel you could ever want. Bill always tells you exactly whats going on, gives you prices/times, and gets the job done in a very professional manner. They are like family to me. I don't know what I'd do if I couldn't take my car to them. Thank you Bomnin for having such a great Service Team! More
GREAT, GRAND, & WONDERFUL Thank You Bomnin Chevrolet for excellent service on my 2019 Grand Sport Corvette. Your staff is Wonderful! A Special shout out to Bill Case, Mark Mast Thank You Bomnin Chevrolet for excellent service on my 2019 Grand Sport Corvette. Your staff is Wonderful! A Special shout out to Bill Case, Mark Masters, and Martin Teller Thank you all for being so helpful. .Keep Up the Great Work !! More
Very efficient and knowledgable staff members at this Very efficient and knowledgable staff members at this dealership. Had a problem that Mr John Grundy was quick to resolve for me . Satisfied cus Very efficient and knowledgable staff members at this dealership. Had a problem that Mr John Grundy was quick to resolve for me . Satisfied customer who will return . More
Very pleased with the services provided with my Chevrolet Malibu! Barbara was amazing and helped me to get my car up to date. I will definitely be coming back for my next service. Thank you! Malibu! Barbara was amazing and helped me to get my car up to date. I will definitely be coming back for my next service. Thank you! More
I called to schedule repairs if the recall on my 2029 Equinox and had no problem getting in the next day. Everyone was friendly and professional, and my vehicle was ready when promised. Equinox and had no problem getting in the next day. Everyone was friendly and professional, and my vehicle was ready when promised. More
I had an appointment for early morning, for a vehicle inspection, new tires and to repair a recall issue. I expect to leave my vehicle for a day with the dealership. I never received a single call from inspection, new tires and to repair a recall issue. I expect to leave my vehicle for a day with the dealership. I never received a single call from the service department telling me what services or cost to expect. Finally at 5pm I reached a service department representative who stated my vehicle was not completed and they couldn't tell me how much it was going to cost. I truly believe they simply forgot about it all day. The following morning I called and I was told they would have pricing for me by 10AM. I never received a call and again managed to get ahold of someone around 3pm to finally get a price for new tires. The vehicle was completed at 6pm on the second day, and I'm certain they did not address the recall issue because my brakes are still acting funny. I'm a life long Chevy owner and I like to take my vehicles to the dealership for service, but I won't be returning to this one. Additionally I left a message with the Service Manager, hoping for a call back to explain my concerns, and again I've yet to receive a call in over a week. More
Excellent customer service and they were on time when they told me how long my service would take to be finished. Also explained the recall repair in detailed to me so I knew what exactly was getting fix they told me how long my service would take to be finished. Also explained the recall repair in detailed to me so I knew what exactly was getting fixed on my vehicle. More