Bomnin Chevrolet Manassas - Service Center

Excellent Service Department: Very Caring & Competent! I wish I could give Bomnin Chevrolet Service Dpt 10 Stars! Unlike, Pohanka Chevrolet in Chantilly, Mr. Rob Brown (Service Manager at Bomnin) Adam, Bar I wish I could give Bomnin Chevrolet Service Dpt 10 Stars! Unlike, Pohanka Chevrolet in Chantilly, Mr. Rob Brown (Service Manager at Bomnin) Adam, Barbara, Albert and I’m sure others in this team, went above and beyond their responsibilities, to make sure that, when I picked my car up, it would be safe for my son and I to drive. The multiple, complex and ongoing issues of this vehicle, since I bought it new, at Pohanka, Chantilly Dealership, clearly should have been diagnosed and resolved by Pohanka dealership during one of the multiple times I took the car to them with these issues. Unfortunately, their lack of concern for my family’s safety, their incompetent way of doing business, put us in harms way while driving this car many times; causing me tremendous level of fear and anxiety for a long long time. Bomnin Service Department treated me with dignity, respect and great consideration; took time to hear carefully my concerns and fear as I explained what others would not care to hear at PC Svc Dpt. Pohanka’s team, made me feel I was making up the ongoing problems with my car and were very inconsiderate when I had a loaner and was afraid to drive my car with all the unresolved issues. THANK YOU so much Bomnin Chevrolet at Manassas Service Department, I will never forget your patience (Mr. Brown, reaching out to GM on my behalf, so they would cover the repairs...and great kindness (Adam, Barbara) and would not let me get in the car when it was not safe (that meant so much to me Albert) you All are really good folks who have helped reconsider Chevrolet in general and I will start bringing my car to your location for service, from now on! Thank you, very very much for diagnosing and fixing my car; for giving my family the peace of mind, we had not felt for a long time when driving car... May God bless you! More

Bill in Service is awesome!! Bill took outstanding care of us despite our indecisiveness on how we wanted to proceed with maintenance after the diagnosis provided. Excellent work Bill took outstanding care of us despite our indecisiveness on how we wanted to proceed with maintenance after the diagnosis provided. Excellent work and outstanding customer care. More

Troubleshoot ignition problems Bill is one of the most thorough and dedicated service managers in town and makes sure that the customers concerns are all addressed and taken care of Bill is one of the most thorough and dedicated service managers in town and makes sure that the customers concerns are all addressed and taken care of before returning the customers car. The emphasis on customer satisfaction and quality work is clearly evident since Bomnin has taken over the dealership. Loaner vehicles for customers while their car is undergoing repair is a Hugh extra benefit and adds to the great overall experience at Bomnin. More

Car was acting possessed My friend used my car for a month while I was out of the country. When I returned she had washed my key fob and was getting the car jumped several tim My friend used my car for a month while I was out of the country. When I returned she had washed my key fob and was getting the car jumped several times a week. It was doing some very odd things. The battery load tested fine a couple of times. The dealership got me in quickly and got me into a loaner car. After a day and a half my car had a new negative cable and post under a special type warranty or something. I didn’t have to pay for it. The key fob I did have to pay for and that was around $60. Programming it was going to be $50 but they didn’t have to put it in the compunevause my year, make and model of vehicle programmed the fob. Sadly, it’s still having issues two days later as it won’t start. Taking it back, getting a loaner and I’m confident it will be fixed this time. More

Amazing professional service. Everything I was told that would be done was done in a timely manner. I was more than pleased with the results. The service was outstanding. Everything I was told that would be done was done in a timely manner. I was more than pleased with the results. The service was outstanding. More

Very satisfied with the waiting time I was expecting a long waiting like other shop that you have to comeback but i just wait about 1 hour and very satisfied with the service I was expecting a long waiting like other shop that you have to comeback but i just wait about 1 hour and very satisfied with the service More

Awesome service from Barbara. Barbara always offers excellent service. I am happy to say I will continue to use Bomnin Chevrolet for service. Thanks to all of the employees. Barbara always offers excellent service. I am happy to say I will continue to use Bomnin Chevrolet for service. Thanks to all of the employees. More

Great customer service I have been,taking my equinox to this dealer for some time now. I was very pleased at the treatment that I received this time. The new owners have m I have been,taking my equinox to this dealer for some time now. I was very pleased at the treatment that I received this time. The new owners have made things easy and friendly. More

Recall on Tahoe Handled the recall on my 2015 Tahoe. I dropped off my vehicle and they finished within two hours. I plan to use them for future services. Handled the recall on my 2015 Tahoe. I dropped off my vehicle and they finished within two hours. I plan to use them for future services. More

Return service Had to return car after visit 2 weeks ago, for a problem. The mechanic and service representative were very appologitic. I am very happy with the outc Had to return car after visit 2 weeks ago, for a problem. The mechanic and service representative were very appologitic. I am very happy with the outcome of this service visit. More