Bomnin Chevrolet Manassas - Service Center

No loaner availability Apparently receiving on star alert means nothing really wrong. I guess check engine light is normal and repeatedly comes back on and waiting 2 weeks f Apparently receiving on star alert means nothing really wrong. I guess check engine light is normal and repeatedly comes back on and waiting 2 weeks for a loaner More

You can miss a lot when you rush The oil life was not reset. The next service sticker was not replaced. When I asked about the rubbing noise I specifically asked them to look into whe The oil life was not reset. The next service sticker was not replaced. When I asked about the rubbing noise I specifically asked them to look into when I dropped it off, I was told there was no comment so it must be okay. I can only assume they rushed the job. More

Did not fix the problem Took the car in for service I got a code saying camshaft p0011.p0010.p0013 told me my oil was low drove the car said everything was fine $200 charged Took the car in for service I got a code saying camshaft p0011.p0010.p0013 told me my oil was low drove the car said everything was fine $200 charged wow. picked up the car Drove it 10 minutes down the street car shut off 3 times took it back. Mechanic took me out for a road test told me I may need carbs cleaned. I cleaned the carbs myself and I had my camshaft solenoids changed myself car runs perfect. me doing the work my self I would never recommend anyone to go to Chevrolet in Manassas nor will I ever buy a car from there More

Great Service I came in with several issues and they were all solved in one visit. Honest service technicians not trying to get you to get service for things you do I came in with several issues and they were all solved in one visit. Honest service technicians not trying to get you to get service for things you don't need. More

Bad mechanics Got a brand new car for you guys in 2016. I have the car for 25 months. You had my car in your shop for maybe a grand total of four months. Your mecha Got a brand new car for you guys in 2016. I have the car for 25 months. You had my car in your shop for maybe a grand total of four months. Your mechanic ruined to my car. I went to a new Chevy dealership. They took pictures of my car and said it looks like someone use the crowbar on the engine More

Oil Change/Rotation/Air Filter Came in for an early morning oil change, first appointment at 8 AM that day. Service Center opened promptly at 8am (I think it was a few minutes befor Came in for an early morning oil change, first appointment at 8 AM that day. Service Center opened promptly at 8am (I think it was a few minutes before to be honest) and my car was checked-in within just a few minutes. Total time in the shop was probably close to an hour and fifteen minutes, not the fastest it’s ever been done, but not problematic at all (and likely due to the air filter replacement). My service rep deserves some kudos - she was polite, kind, and helpful (not always easy to pull off at 8am!). All in all, a very good experience. I will continue to use this dealership for my vehicle maintenance. More

Bomnin Chevrolet Body Shop A thorough and conscientious organization that works expeditiously and produces OEM and sometimes better than OEM finish. Jason and his assistant Jim A thorough and conscientious organization that works expeditiously and produces OEM and sometimes better than OEM finish. Jason and his assistant Jimmy are perfectionists who deliver both quality work and value. This is the third job given to this shop. A plus all the way. More

Service Debacle Have a Catalytic Converter problem but the mechanics “DID NOT” hear the obvious sound coming from under the hood, so we were told that if they don’t h Have a Catalytic Converter problem but the mechanics “DID NOT” hear the obvious sound coming from under the hood, so we were told that if they don’t hear it then nothing can be done even though the service writer heard it. Then the service writer proceeds to tell my son (I bought him this car for college graduation) to just drive it until check engine light comes on then bring it back. Huh!!! You mean make my entire day about getting the check engine light to come on and bring it back where he has to be be without the car another, Miss more work and cross his fingers that the “Geniuses” figure it out, only if the light stays on after you turn the car off!!! Things that make you go hmmmmmm!!!!! The background on this problem is he heard a noise, at 42000 miles, so he took it to Chantiiy Automotive in Chantilly VA, a very repretable shop and they found the crack in the converter but advised him to take the vehicle to the dealership since it’s a warranty issue. We did and that’s when the fun begins. Had to wait 5 days for an appointment and leave the car all day and never got a call to say there was nothing wrong with the car until we called just before 5 pm. Such BS, it made me sad because I felt I was at a Ford Dealership. I’m a BIG GM GUY but this left a bad bad taste in my mouth. I own a Paving & Concrete Company & want to add more GM trucks to my fleet but this experience didn’t help the cause. I have bought 10 vehicles in the last year in a half with 1 being GM, my 2017 Denali Pickup. This is an amazing truck but these bush league employees are hurting the Chevrolet Brand. Marty Small More

Renewing My Faith I had a bad experience when the dealer ship was under the last owner when I bought my car. Decided to give them another try. Adam was wonderful and I had a bad experience when the dealer ship was under the last owner when I bought my car. Decided to give them another try. Adam was wonderful and answered my questions concerning service that my Cruz would need in the future. I felt as if I mattered which I did not previously. Keep up the good customer service. More

Fixed my recalled part. Very satisfied. Very friendly group of people. Worked quickly on my vehicle and I didn't have to wait a long time when making an appointment. Very satisfied with the Very friendly group of people. Worked quickly on my vehicle and I didn't have to wait a long time when making an appointment. Very satisfied with the work on my recall. More