Bomnin Chevrolet Manassas - Service Center

Basic recall botched. I have a 2005 Corvette which is subject to a safety recall. It is for a headlight issue where the angle of the wire is such that it leads to fraying, I have a 2005 Corvette which is subject to a safety recall. It is for a headlight issue where the angle of the wire is such that it leads to fraying, and potentially a fire. GM sent me a letter so, I booked an appointment. I dropped the car off on time, and thought all was well. I picked up the car after the service, figuring it had been properly handled. Not so. I recently took the car on a long road trip, and of course, when darkness came, found out that the brights no longer function. I tried to call them this morning twice, and in neither case did the service department answer the phone, nor do they have it roll over back to the front desk. They have a curt message that says..."No one is available to take your call". Then they hang up on you. I will allow them to repair what they ruined, but, I won't be returning after. Not at all happy. More

did not have the competence to repair a recall I received a recall letter in mail presented the letter to the chevy dealership in Manassas Virginia service front dek, they booked me appointment at I received a recall letter in mail presented the letter to the chevy dealership in Manassas Virginia service front dek, they booked me appointment at 1 pm on Saturday 22 August i brought the car to front desk at 12 30. At 2 pm, i asked front desk but no repair yet. I was told another hour so i checked at 3 pm, was told they were short on mechanics then the man came back said the re programming machine timed out. The recall letter stated i i will be in the dealership for 30 minutes but i was there from 12 30 to 3 pm and they still could not re program my Spark per the recall letter. I am very dissapppinted at this substandard dealership service department and how they showed their lack of technical competence in repairing a Chevy wide recall cited on the recall letter i received in the mail. They did not even care to follow up with me after i left the dealership to see how they can be professional in addressing the Spark recall letter!!! More