Bomnin Chrysler Dodge Jeep Ram

We negotiated the car from Los Angeles. Mr. Vargas made the process easy and was very professional. When we arrived the car was waiting for us. Everything was properly explained. I would recommend him t the process easy and was very professional. When we arrived the car was waiting for us. Everything was properly explained. I would recommend him to my friends. More

it was a great experience.I cannot be more happy with the help and professionalism I encounter with Mr. Vargas. I truly hope he is recognized in some way for his incredible way of making me feel comfortable help and professionalism I encounter with Mr. Vargas. I truly hope he is recognized in some way for his incredible way of making me feel comfortable and safe in buying my first car in 15 years. More

Frank Vargas = LIAR. Tried to force me into a different vehicle than the one we agreed on, and then left me, my wife ,and my 2 yr old son stranded in the dealership until we eventually had to take a cab ho vehicle than the one we agreed on, and then left me, my wife ,and my 2 yr old son stranded in the dealership until we eventually had to take a cab home at 8:30 at night. Avoid at all costs. More

Frank Vargas is an excellent salesperson. He is very polite, friendly, professional and knowleadgeable about the cars he sells. Always seemed to be available for all clients and returns phone calls. polite, friendly, professional and knowleadgeable about the cars he sells. Always seemed to be available for all clients and returns phone calls. More

Bought a RAM 1500 Longhorn via a straight Internet deal (never visited dealer) and Frank and his crew were very professional and helped make the transaction go smoothly. Sometimes these deals can be a pain (never visited dealer) and Frank and his crew were very professional and helped make the transaction go smoothly. Sometimes these deals can be a pain to execute but Planet Dodge didn't play the usual car dealer 101 games with us and even arranged to have the truck shipped professionally to our driveway. Thanks Much! More

I had a great experience shopping at Planet!! I'm very content with the help I received from both of the very gracefull and profesional gentlemen that assisted me and my boyfriend with the purchase. I wou content with the help I received from both of the very gracefull and profesional gentlemen that assisted me and my boyfriend with the purchase. I would definetly recommend this dealership to anybody that is looking for a great experience in buying a new/used car. More

1 word: Awful. Despite all the problems I have mention before the sale, during the sales, and now after the sale my problems continue. I purchase my car from Plane Dodge in May 2011. This car was deliver before the sale, during the sales, and now after the sale my problems continue. I purchase my car from Plane Dodge in May 2011. This car was delivered without a (MASTER KNOB) for my radio. I was assured by my sales person Jorge however, that the charger left Florida with a knob, but somehow it disappeared in route. Jorge was suppose to talk to his parts people about getting me a knob for the radio, I still dont have a knob as of 17OCT11. A new car with no radion knob. Also the car arrived filthy on the outside, the delivery guy apologize and said it was due to the weather, when I took the car to get detailed they noticed and I noticed there are WHITE WATER SPOTS in the paint all over the car, unfreaking believeable. I suppose this happened in route. The dang car needs to be either professionally buffed or repainted. Also my TPM System light has been coming on since I received the car. I called Jorge, my salesperson, he said put some air in the tires. You think!!! Wrong freaking answer, that's BS, it should have came to me with AIR IN THE TIRES...but that not the main problem either, I took the car to a Chrysler dealership back in may, they deflated and put air in the tires 3 to 4 time over a 3 month period, the light kept coming on. I went to a Dodge dealership in the month of Sep, they replaced all 4 tire sensors and I still have had the TPM warning light come on 3 times. My point is it was the air in the tires. This have been the absolute worst buying experience I have had in my 48 years of life. It is impossible to believe this is the first time this kind of poor business practices have occured. The whole freaking dealership needs to be investigated. I need someone to 1)fix my radio 2) remove the white water spots from my car and finally 3)fix the TPM system. Some how, some way, there needs to be some financial readjustment on my behalf for the problems with this brand new car, the time I have had to take of work and to have a car that still to this date is not 100 percent. Not to mention there are two distinctive whining noises in the car. You only hear it on smooth roads: one noise is the the left door and the other one is the dash and comes on when the ac/heater is on. This really sucks. More

The dealership was great. They worked with me and at my pace. The staff was friendly and kind. Frank Vargas would always call to follow up which i found to be very helpful pace. The staff was friendly and kind. Frank Vargas would always call to follow up which i found to be very helpful More

I called the service department at Planet Dodge/Chrysler I called the service department at Planet Dodge/Chrysler to schedule required maintenance (recall) for my vehicle. A gentleman by the name of John a I called the service department at Planet Dodge/Chrysler to schedule required maintenance (recall) for my vehicle. A gentleman by the name of John answered the service department telephone. I asked him if I could schedule an appointment to bring in my Jeep as it had a recall. He quickly and rudely answered "we don't give appointments, it's first come to first served". I then asked if he knew whether all Jeep dealerships were the same. He quickly said he had "no idea". While I understand, although disagree with the lack of appointments at Planet, this employee could use some customer service training to perhaps learn how to pass this information on to the customer. He was rude and abrupt. Luckily, Dadeland Dodge does accept appointments and the gentleman that helped me in their service department took the time to search for my car and let me know what part was recalled. I will not ever visit or even consider buying any future vehicles from Planet Dogde/Chrysler. Thank you. More

The internet sales rep handled the deal with the upmost respect and in a friendly manner. I had to go back to the dealer for a second time to resign the contract because a value was placed in the wrong col respect and in a friendly manner. I had to go back to the dealer for a second time to resign the contract because a value was placed in the wrong column. It's a shame that there were no incentives on this popular model. But I guess that that's business. More