Boniface Hiers Chrysler Dodge Jeep RAM

If you are only looking to have an express oil change done, then this dealership is ok. Any other service, you might want to look elsewhere. I chose to work with this dealership since it was the closest done, then this dealership is ok. Any other service, you might want to look elsewhere. I chose to work with this dealership since it was the closest and my vehicle is still covered under the manufacturer warranty. Unfortunately they don’t have the most knowledgeable technicians or service advisors. Maybe they are just trying to push me away because I’m female, but I like to think I am knowldedgeble enough. Multiple times now I have brought my vehicle in for an issue that they have tried to tell me nothing is wrong or they tell me something else is causing the issue. This has caused me to have to bring my vehicle in repeatedly for the same issue. I have even had to go in prepared to provide them an issued service bulletin because they don’t want to put the effort into diagnosing the problem. (Whistling side mirror and they told me it was caused by the cowl cover) They have most recently decided to tell me I must have hit something and caused damage in the undercarriage area and now I have multiple missing bolts. Not likely and I think I would know if I hit something. This dealership is the only facility to ever do any service to my vehicle so I’d there are missing bolts, someone didn’t install them properly or maybe forgot to put them back in ( maybe when they did the motor mount replacement) They also tried to tell me I had only had 3 service visits with them, but it’s more like 10 over the last 2.5 years. I will be happy when I finally get rid of this jeep. As someone who has been loyal to the Jeep name and last 4 vehicles have been Jeeps, this will be my last unless I move somewhere that has better service department. More

Very courteous dealer and very well maintained And very pleasant people to work with all around pleasant people to work with all around More

I recently had my RAM in for an oil change service. Ilona was my advisor and she was a pleasure to work with. She greeted me and explained what services I was and wasn't due due for. I was there as a w Ilona was my advisor and she was a pleasure to work with. She greeted me and explained what services I was and wasn't due due for. I was there as a waiter and she made sure I was comfortable and informed. She got my vehicle back to me quickly even during lunch hour. I am very pleased with the service I was provided. Thank you Ilona and thank your staff for me as well. More

Nick was so attentive and knowledgable. From the manager and down everyone was professional and not pushy. Great dealership to work with. From the manager and down everyone was professional and not pushy. Great dealership to work with. More

The customer service here was great. The salesman was knowledgeable and professional. It was a great experience working with him. Thank you Shawn The salesman was knowledgeable and professional. It was a great experience working with him. Thank you Shawn More

Nick was so helpful ! !! He made me feel like family . I would recommend him to my family and friends anytime . Thank you Nick for the opportunity to meet you . I couldn’t !! He made me feel like family . I would recommend him to my family and friends anytime . Thank you Nick for the opportunity to meet you . I couldn’t have been in better hands . I would say a 10 isn’t even close I would go to 110 percent . Thank you 🙏 More

I have an appointment at 9:30 this morning. I arrived at 9:25 was greeted by.Llona and she told me she’d get me out as soon as possible. As she was checking i me in. She asked if I wanted a car I arrived at 9:25 was greeted by.Llona and she told me she’d get me out as soon as possible. As she was checking i me in. She asked if I wanted a car wash I wasn’t expecting that because I’ve been there a few times and no one has ever offered that to me. Of course I took her up on it! I was in and out within an hour. Great experience. More

Ilona was on the ball ant the service department. Overall a very pleasant experience at the dealership! Overall a very pleasant experience at the dealership! More

Great customer service. Ilona makes you feel comfortable and well taken care of. All staff Friendly, quick service. Very informative. Over all excellent experience. Ilona makes you feel comfortable and well taken care of. All staff Friendly, quick service. Very informative. Over all excellent experience. More