Boniface Hiers Chrysler Dodge Jeep RAM

Very pricey The representatives are very personal and pleasant. The work was done efficiently. My only complaint was the cost of 85 dollars for an oil change. Nin The representatives are very personal and pleasant. The work was done efficiently. My only complaint was the cost of 85 dollars for an oil change. Nine dollars of that was a charge for paperwork. The price of the products are already inflated and you are charged for labor so paying 9 dollars for “repair order” is rediculous. More

OUTSTANDING SERVICE STAFF!! This entire staff is OUTSTANDING!! Illona McCarthy & Jim Moran are the friendliest, most "family orientated", knowledgeable and courteous service ind This entire staff is OUTSTANDING!! Illona McCarthy & Jim Moran are the friendliest, most "family orientated", knowledgeable and courteous service individuals I have EVER had the pleasure of working with; across ALL industries. They are the reason I drive from Melbourne to Merritt Island for EVERYTHING I need on my Dodge Charger R/T's (3 since 2006) and now a Jeep Cherokee Limited we leased for my 16 year old daughter. Illona and Jim are 100% worth the 30 minutes or more drive!!! They are an absolute pleasure too work with and they truly do treat me and my family as if we're actually family! I refer EVERYONE I know who's considering buying or leasing a Dodge, Jeep or Chrysler to this dealership; or even just for servicing of their current car. They're an amazing team. THANK YOU for making a trip to the dealership for a service related issue so pleasurable!!! John Zehrer More

Excellent Service Department I had my truck serviced a couple of weeks ago. I wanted my tires rotated along with the oil change. I noticed my tires didnt get rotated and voiced my I had my truck serviced a couple of weeks ago. I wanted my tires rotated along with the oil change. I noticed my tires didnt get rotated and voiced my concern on a review. I could have miscommunicated when making my appointment. Either way, Jim Moran the Shop Foreman called me about my experience at the Service Department. He assured me he wanted to take care of my truck and offered me an appointment at my convenience to have my tires rotated at no cost. I want to say thank you to Jim Moran and all the staff in the service department for calling me and taking care of my truck after my service. More

Appreciation of Maintenance Service The service department mechanics, service advisor and shop foreman & customer service provided by cashier have been excellent. Their VEHICLE CHECKUP a The service department mechanics, service advisor and shop foreman & customer service provided by cashier have been excellent. Their VEHICLE CHECKUP alerts me areas that need service/maintenance. More

Oil change Jim Moran always greets me and the entire staff is very courteous, main reason I drive from Titusville to come have my service done here. Jim Moran always greets me and the entire staff is very courteous, main reason I drive from Titusville to come have my service done here. More

Customer Service Very helpful and friendly..Ilona is the best!..got car service very fast..oil change and tire rotation..very clean waiting room and free bottled water Very helpful and friendly..Ilona is the best!..got car service very fast..oil change and tire rotation..very clean waiting room and free bottled water More

Correction of Keyless Entry Message I brought the Jeep in for service because there was a message stating "Keyless Entry Needs service" . The first time the problem was mis-diagnosed as I brought the Jeep in for service because there was a message stating "Keyless Entry Needs service" . The first time the problem was mis-diagnosed as a need for a software upgrade. I brought it in again and it was determined that a part would have to be ordered The third time I brought the Jeep in, the problem was resolved. During all trips to service, the folks were professional and courteous. More

Service department review We were dropping our truck off at the service department because it was making a ticking sound upon starting it. We met and talked to Jim Moran, the We were dropping our truck off at the service department because it was making a ticking sound upon starting it. We met and talked to Jim Moran, the Shop Foreman, and he made us feel confident that he has the team that could fix it. The truck was taken care of as expected!!! Jim walked us out to our truck and fully explained what was wrong with it and what was done to fix it. Jim is a pleasure to talk to and knows what he's talking about. We trust Jim and his service team with our truck!!! More

Only problem was over 3 hour wait. I plan to continue getting my service for 2016 Journey at Boniface Hiers. Ross was a good service rep. I plan to continue getting my service for 2016 Journey at Boniface Hiers. Ross was a good service rep. More

transmission maintenance Only question is transmission replacement warranty. I was advised that we had a 3 year warranty, but did not receive this in writing. Also we are snow Only question is transmission replacement warranty. I was advised that we had a 3 year warranty, but did not receive this in writing. Also we are snowbirds, so only here 3 moths of the year. If we have a recurrence of transmission issues on the way home, or back in Illinois, how do we utilize the warranty? More