Boniface Hiers Chrysler Dodge Jeep RAM

Kuddos to Jim Moiran and the Service Center Team Boniface Hiers (BH) has been my service center for over 4 years. Jim and Ross always treat me with the utmost respect. They inform when necessary, adv Boniface Hiers (BH) has been my service center for over 4 years. Jim and Ross always treat me with the utmost respect. They inform when necessary, advise when requested and unabashedly do what I ask. They have taken care of my 200C perfectly over the years performing standard or needed work; however, my last visit created a problem that concerned and confused me. I left a message over the weekend with the service center and immediately the next weekday Jim (the shop foreman) returned my call. Jim had examined the situation prior to his telephone call and was extremely apologetic. I did not have to explain my condition again since he prepared well in advance. Never did he question my concern nor did he belittle me for my naivety. All he did was solve the problem (and give me reassurance) that didn’t even require a trip to the dealership. BH's service center in Merritt Island, FL is above reproach. They not only service all my needs over the years, but also advise me when an upcoming item needs attention. They make personal calls and emails that informs me that there is a “sale” on that particular thing that I will need completed now or in the near future. I cannot recommend Jim, Ross and the Service Team at BH more for not only their knowledge and excellent workmanship; but also their customer service attitude and problem solving diligence. Frank H. 2015 Chrysler 200C More

CUSTOMER SERVICE Good customer service. FAST FRIENDLY SERVICE. Was told needed my vehicle for three hours completed In hour or so. Occomidated my schedule to ge Good customer service. FAST FRIENDLY SERVICE. Was told needed my vehicle for three hours completed In hour or so. Occomidated my schedule to get recall complete even after setting appointment had to change day again accommodated to my needs.. Nice experience will definitely return.. More

Great Our salesman Kirk Morrison was terrific, very helpful and very nice. The sales manager Gordon Cramer and the manager in finance were great really like Our salesman Kirk Morrison was terrific, very helpful and very nice. The sales manager Gordon Cramer and the manager in finance were great really liked the dealership. More

Satisfied! I have counted on excellent service and have received it at Bomiface Heirs, merritt Island since the day we bought our 2014 Jeep Compass! Thanks I have counted on excellent service and have received it at Bomiface Heirs, merritt Island since the day we bought our 2014 Jeep Compass! Thanks More

Recall work They get my truck in and out within an hour which is awesome. I just wish the lot was bigger......they had almost no parking. They get my truck in and out within an hour which is awesome. I just wish the lot was bigger......they had almost no parking. More

Restoring the operability of factory installed navigation. Many thanks to the Service Department at Boniface Hiers Chrysler/Dodge/Jeep/Ram for correcting a problem with the factory navigation system in my 2014 Many thanks to the Service Department at Boniface Hiers Chrysler/Dodge/Jeep/Ram for correcting a problem with the factory navigation system in my 2014 Dodge Journey that developed during a routine recall service visit. The recall was successfully completed, but a quirk occurred resulting in the loss of some navigation functionality. When I spoke with the Service Manager, Mr. Ed O'Donnell, about the issue he was very understanding. He did some checking, and called to inform me that even though the issue was unrelated to the recall, they were going to correct the problem anyway. He lined me up with Jim Moran the Shop Foreman who personally handled this issue. Mr. Moran was good to work with, and he saw to it that the issue was resolved. This dealership went above and beyond. I am grateful for the service. A great experience. More

Recall Good service and very fast. Just moved to Florida from Illinois where I had the same dealer for 40 years. I hope this is my new dealer in Florida. It Good service and very fast. Just moved to Florida from Illinois where I had the same dealer for 40 years. I hope this is my new dealer in Florida. It was pretty hard to find a parking space though. More

Quick and easy oil change Love, Love, Love the service I always get at Boniface Hiers. Everyone is so helpful and friendly. I arrived without an appointment and received quic Love, Love, Love the service I always get at Boniface Hiers. Everyone is so helpful and friendly. I arrived without an appointment and received quick and efficient service anyway. More

Back-up camera install Craig and staff were very professional as always. Quality of work was perfect and just what was advertised. Fridge with water was nice to see. Craig and staff were very professional as always. Quality of work was perfect and just what was advertised. Fridge with water was nice to see. More

Jim Moran I recently ran over a HUGE rock and the protector underneath my car was hitting my tire on my way home so I stopped at this dealership because I knew I recently ran over a HUGE rock and the protector underneath my car was hitting my tire on my way home so I stopped at this dealership because I knew if I drove all the way to the Melbourne Mazda dealership the piece would of been destroyed. So I walked in and the guy at the desk told me that they don't specialize in Mazdas and that I was going to have to go to Melbourne. Then this sweet guy named Jim Moran jumped in and said he'd try to do his best to fix it for me until I got to Melbourne. He did that exact thing and he didn't even have too because those aren't cars that they work on. That man made my day! More