
Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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Engine Service Work The Service Engine Light came on intermittently so I took in my Jeep Liberty to have it looked at. The upfront cost was $109 to diagnosis the cause wh The Service Engine Light came on intermittently so I took in my Jeep Liberty to have it looked at. The upfront cost was $109 to diagnosis the cause which later became $200 or so to determine if the problem was a plug, fuel injector or coil problem by testing these components in another cylinder. Bottom line, the problem was with the cylinder head that was replaced under warranty at no cost to me. Even the upfront cost was included in the warranty work. Everyone I talked to was friendly. I will definitely return. More
Very satisfied I returned to this dealer after having a few short interactions with James (sales consultant) while researching vehicles. His professionalism and war I returned to this dealer after having a few short interactions with James (sales consultant) while researching vehicles. His professionalism and warm demeanor made the research that I was doing easy and enjoyable. After deciding on the make and model I was interested in, it only seemed logical to return and do business with James. This was a decision that I am happy to say was well made. The phenomenal customer service was exhibited by the finance manager Patrick as well. I am extremely satisfied with the value and quality of my purchase thus far. Thank you! More
Very Easy We came into the dealership 10mins prior to closing😒 Yes we were those people not a proud moment. Daniel our salesman and financing department was v We came into the dealership 10mins prior to closing😒 Yes we were those people not a proud moment. Daniel our salesman and financing department was very very nice about it and made us feel at ease! We were not able to come to an agreement that evening😫 The next day my husband spoke back and forth with Daniel and they helped us make the deal. We came in paperwork was ready jeep was detailed definitely a no hassle experience. Daniel was new only 2 weeks into the job he must of had great training because I would not have known he was new. (Plus great Teamwork) Thanks Again Love my new jeep 🚙!! Also the financing guys were great!!! More
Insulting cash offer Went to this dealership after they contacted me through a KBB.com cash offer program. My truck had a low trade-in of $30,392. Took my truck in and the Went to this dealership after they contacted me through a KBB.com cash offer program. My truck had a low trade-in of $30,392. Took my truck in and the rep (Gordon) stated the A/C was not working correctly and made the insulting offer of $17,000. I guess he confused my Ford for a Bentley and thought it would cost $13,000 to fix. Makes you wonder how else they cheat people. More
Service and recall Everyone was very friendly and helpful. All time and cost estimates were very accurate and well explained. Dealership is always clean and is well main Everyone was very friendly and helpful. All time and cost estimates were very accurate and well explained. Dealership is always clean and is well maintained. More
Pleasant & Comfortable Thus far, my relationship with Vickers Jeep service and helpfulness is the best of any dealership I have encountered since I purchased my first car. Thus far, my relationship with Vickers Jeep service and helpfulness is the best of any dealership I have encountered since I purchased my first car. Thank you! More
Unbelievable on how my experience went at this dealership Went to this dealership to look at used vans. Was our first outing to look for this van. Never owned a Dodge before, but thankfully Dodge still has th Went to this dealership to look at used vans. Was our first outing to look for this van. Never owned a Dodge before, but thankfully Dodge still has them. We were met as we pulled in to the parking lot by a salesman by the name of Walter Smith, about 9:30 a.m. and by about noon or so, we driving home in our Dodge van. My wife and I are very happy with the whole experience at the Boniface-Hiers Dealership and look forward to a lasting partnership between this dealership, my family, and my friends that I tell about. More
My Tire Locks I went in today because I bought a used Dodge Charger and had gotten a nail in my tire, I had locking lug nuts but no Key. Jim Moran the Shop Foreman I went in today because I bought a used Dodge Charger and had gotten a nail in my tire, I had locking lug nuts but no Key. Jim Moran the Shop Foreman was extremely helpful and courteous. I would recommend this dealership and shop to anyone More
Excellent Service and Sales I purchased my first Jeep (Wrangler) in 2013 (new). I have received nothing short of exemplary service from the service department. I started thinking I purchased my first Jeep (Wrangler) in 2013 (new). I have received nothing short of exemplary service from the service department. I started thinking about a trade for a new Wrangler, and went ahead an did it! Team was courteous and not pushy. Using USAA Buying Services (on my app no less) I negotiated a fair deal and was out the door in a short duration. Meanwhile, I was not charged for the service visit (and still have the oil change due on my account). This was by far my quickest and friendliest vehicle purchase. Again, I got a fair deal. I did not haggle, and perhaps if I did maybe I could have chiseled a little more. Thanks for the quick paperwork and out the door effort!!! More
Awesome customer service. Boniface-Hiers went the extra mile to find the 2017 Dodge Journey I wanted to buy for my wife for our 50th Anniversary. They found the only one that I Boniface-Hiers went the extra mile to find the 2017 Dodge Journey I wanted to buy for my wife for our 50th Anniversary. They found the only one that I know of in Florida when other dealers tried to sell me vehicles other than the one I specified. More