Boniface Hiers Chrysler Dodge Jeep RAM

I would give the dealership an A+ rating. When my husband and I got to the dealership it was late, because both my husband and I also work late, but everyone was so nice and helpful we ended up being the las and I got to the dealership it was late, because both my husband and I also work late, but everyone was so nice and helpful we ended up being the last ones in the dealership because everyone stayed till our deal was done.And I drove my new 2011 Jeep home. Thanks Guys we appreciated all your help! More

My husband and I needed to trade our vehicle. We had our 8 year old with us. They took care of us right away, even though it was a 2 day process. Did not pressure us to look at vehicles, we needed to know 8 year old with us. They took care of us right away, even though it was a 2 day process. Did not pressure us to look at vehicles, we needed to know about financing first. Very low key, and very attentive to our needs. More

I just bought a Jeep Wrangler from Mr. Walter Smith and I had a wonderful experience! I was extremely worried that we wouldn't be able to make a deal because my trade-in was less than a year old and I felt had a wonderful experience! I was extremely worried that we wouldn't be able to make a deal because my trade-in was less than a year old and I felt like I would be too upside-down in order to make anything work. Walter was never pushy or rude and really let me call the shots. I'm an experienced car buyer (and picky about my salesmen) and he really trailored himself to me and my husbands needs. He had a very calm demeanor which seemed to also calm my nerves as well. His confidence in his dealership made us feel very reassured that we were making the right decision. The floor manager Frank was super flexible and kind to us. He made the deal perfect for us and my husband and I were very happy in the end!! He also took the time to come over and get to know us a little more personally. I can tell that he is a great manager because he listened to what Walter was relaying to him and he backed his salesmans' agreement. This also shows a lot about the dealership because it proves that the management and sales personnel are working together towards a common goal. I have been in dealerships before when you can just feel the tension between the employees and management and you basically can't wait to leave. This certainly isn't the case with Boniface Hiers in Merritt Island! Our finance officer Mike was also wonderful. We were concerned with our credit scores but he was also confident that he could keep his word on his deal no matter what...and that is exactly what he did. I have also dealt with Craig Hiers on the service side. He is very helpful as well and very patient with customers and their complaints. I always enjoy coming in to talk to him about my concerns about my new Jeep because I know that he won't judge me and he's very kind no matter who he's talking to. As soon as I bought my Jeep I immediately wanted to start adding things to it, so I made another stop at parts and got to meet Mike. Mike is another wonderful employee! We looked through the Jeep books for different options for the 100 different things I was thinking of and he found me all the prices I wanted. I never felt like I was bothering him or taking up his time. He was excited to look for different parts just like I was! Everyone that I talked to was very calm and helpful and I know that this was probably one of the biggest factors that helped me. Most dealership salesmen are pushy, eager to make a deal, and the financial side usually never ends up sticking to what you agreed to. This is not the case with Boniface Hiers. They kept their word throughout the entire process and never pushed us to buy a vehicle from them. We really felt like they had our best interests in mind. I would obviously highly recommend this dealership, and my salesman Walter, to anyone interested in buying a Jeep, Dodge or Chrysler vehicle. Mr. A.J. Hiers really knows how to pick good employees!!! Sincerely, Mrs. Tanith Mills - proud owner of a 2011 Jeep Wrangler More

Eager to help and friendly. I knew what I wanted when I went in so it was a matter of them making a deal I was happy with. It took very little negotiating to reach an agreement. The paperwork was complet went in so it was a matter of them making a deal I was happy with. It took very little negotiating to reach an agreement. The paperwork was completed in a timely manner and the vehicle was cleaned and serviced. The entire experience took less than two hours including a trip I made to pick up a seat that went with my tradein. More

More often customers send letters to the owners because they're not satisfied or had a bad experienced, this letter is the exception. I want to personally thank Frank Liquori most of all for putting in the they're not satisfied or had a bad experienced, this letter is the exception. I want to personally thank Frank Liquori most of all for putting in the endless effort getting me financed. I was up against the gun of having to turn my Ford lease in, and Ford couldn't get me qualified to get another truck. Even though I never missed a payment and was never late, because of my credit score drop in the interim due to a divorce they just couldn't get the deal done. From the time I gave Frank the information he needed it took almost 6 days to get me qualified, which I was getting disgusted because I know you can get an answer in just hours or less. Frank kept on them for answers why they wouldn't do it never giving up not to mention my countless disgusted phone calls to him. In all this Frank never once raised his voice or shouted back at me, he kept his cool and Professionalism In my opinion this was a deal that couldn't get done. I will say he is the most tenacious person I have met for the position he is in. But his street savvy attitude and tenacious personality got me done. He held the truck I wanted for the whole time period never given up. I own a Construction Company with many employees so I know how hard it is to find people like this guy, all I can say is you have a real winner behind that counter. Your whole team from the first call to Mike Furru right down to my salesman, was first class. Thanks again I will make sure I pass this work on to all my workers Your truley, Stephen Cerqua Jr. SCJ Construction and Developmet LLC. More

Awesome!!! Great Experience !! very helpfull in every way !!!! I would buy another car from them,and so should you!!!! I got a very good deal for my trade,even with over 100,000 miles!!!! plus, my credit, we !!!! I would buy another car from them,and so should you!!!! I got a very good deal for my trade,even with over 100,000 miles!!!! plus, my credit, well you could say needs some work!!! and they not only got me a loan, but with a real bank,and for that i am thankfull. More

Mike's interest in working with us was obvious as we indicated from the beginning that we were a motivated buyer. Our trade-in vehicle was in the service bay and we were facing a ~$1500 service charge w indicated from the beginning that we were a motivated buyer. Our trade-in vehicle was in the service bay and we were facing a ~$1500 service charge which the dealership waived while giving an allowance well above the KBB target for the trade-in. A pleasurable experience on the negotiation which ended in a fair price and great financing. More

I just bought a 2010 Jeep Wrangler from Mike Simpson and I just wanted to say that this has been the best experience buying a car, ever. Mike was so kind and patient and best of all, not pushy or annoying. I just wanted to say that this has been the best experience buying a car, ever. Mike was so kind and patient and best of all, not pushy or annoying. Mike was a pleasure to do business with and I will highly recommend him to any of my friends that are in the car market. I was completley relaxed and confident buying the Jeep from him. Please thank him for taking the stress out of buying a new car! Thank you, Cindy Konn More

We searched all over the internet for a good used Ram 1500 We chose Mr Simpson because he was very courteous, informative and easy to deal with. The dealership was very clean and well organized..The pr 1500 We chose Mr Simpson because he was very courteous, informative and easy to deal with. The dealership was very clean and well organized..The process was very comfortable and painless We will buy from them again.. Kelli Vance More

I worked with Mike Simpson, their Internet manager. All through the process Mike was helpful without being pushy or condescending because I was a woman. I felt like he and the team were fair with both my t through the process Mike was helpful without being pushy or condescending because I was a woman. I felt like he and the team were fair with both my trade-in value and the vehicle price. I also appreciated that he did not try to get me to buy the vehicle the first day I looked at it. I've had that happen with other dealerships that would indicate that the deal would "expire" or the car would be gone, etc. I work in a web job so I do extensive Internet research. I wanted time to check many things about the model, including recalls and reviews. Mike gave me the time to feel comfortable about the choice I was making. I would feel confident steering friends to him in the future. More