
Boniface Hiers Chrysler Dodge Jeep RAM
Cocoa, FL
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I want to thank the sales staff at this dealership for the excellent support provided during my recent purchase of a used BMW Z4. They certainly made sure the vehicle was in the state and performed as adv the excellent support provided during my recent purchase of a used BMW Z4. They certainly made sure the vehicle was in the state and performed as advertised. Special thanks to Michael Sympson, who in the most professional manner, went out of his way to service me. I remain a loyal custommer of this dealership and will certainly recommend it to everyone I have the opportunity to do so. Alfredo Marin More
This was the easiest new truck deal I have done.No hassel no wasted time.I told Mike what I wanted He came back with a great price.When the truck came in he called when it was ready for pickup.Took less than no wasted time.I told Mike what I wanted He came back with a great price.When the truck came in he called when it was ready for pickup.Took less than 45 minutes with financing and all.I walked out shaking my head and wondering why I had ever bought a truck anywhere else.They will get my business from now on.Great guys to deal with. thanks George Taylor More
I was impressed with Mike Simpson from the start. He presented the facts needed via emails and telephone to make an informed decision. It was worth the mileage to travel from Tampa Bay to Merritt Island presented the facts needed via emails and telephone to make an informed decision. It was worth the mileage to travel from Tampa Bay to Merritt Island in order to purchase the exact specifications desired at a reasonable price. His integrity sealed the deal and I would buy from Mike Simpson again. Everyone at Boniface-heirs Chrysler Dodge treated me with respect including my golden retriever Ollie. The staff was friendly and it was a great experience to get in and out feeling good through the entire process including the financing. Brandon Smith was easy to do business with and provided the financing options I requested for a smooth transaction. I saved the best part for last...I love my 2011 Town & Country Limited loaded just the way I like it! Thanks Mike & Brandon! Shirley J Riewerts More
Experenced sales person,no presure on my wife and I,great people to work with and excellent line of vehicals.Mike Gillam is a credit to the A.J. Hiers dealership and he said "thank You" for doing business at people to work with and excellent line of vehicals.Mike Gillam is a credit to the A.J. Hiers dealership and he said "thank You" for doing business at "Boniface-Hiers.Nice ending and we appreciate that. Charles McClellan More
I rate this deal an A++ because i had just came from a bad experience with another dealer ship and when i got to this one i didn't have the people jumping down my back. Brian introduced himself and waited bad experience with another dealer ship and when i got to this one i didn't have the people jumping down my back. Brian introduced himself and waited until we asked for question. When we told him what we were looking for he pointed us directly to the vehicles and i decided to take the car for a test drive and he didn't even go with us. The paper work went through smoothly and was one of the last ones there and they were there along with us without any attitude. I couldn't ask for a person Sales Consultant. More
I would give the dealership an A+ rating. When my husband and I got to the dealership it was late, because both my husband and I also work late, but everyone was so nice and helpful we ended up being the las and I got to the dealership it was late, because both my husband and I also work late, but everyone was so nice and helpful we ended up being the last ones in the dealership because everyone stayed till our deal was done.And I drove my new 2011 Jeep home. Thanks Guys we appreciated all your help! More
Eager to help and friendly. I knew what I wanted when I went in so it was a matter of them making a deal I was happy with. It took very little negotiating to reach an agreement. The paperwork was complet went in so it was a matter of them making a deal I was happy with. It took very little negotiating to reach an agreement. The paperwork was completed in a timely manner and the vehicle was cleaned and serviced. The entire experience took less than two hours including a trip I made to pick up a seat that went with my tradein. More
I just bought a Jeep Wrangler from Mr. Walter Smith and I had a wonderful experience! I was extremely worried that we wouldn't be able to make a deal because my trade-in was less than a year old and I felt had a wonderful experience! I was extremely worried that we wouldn't be able to make a deal because my trade-in was less than a year old and I felt like I would be too upside-down in order to make anything work. Walter was never pushy or rude and really let me call the shots. I'm an experienced car buyer (and picky about my salesmen) and he really trailored himself to me and my husbands needs. He had a very calm demeanor which seemed to also calm my nerves as well. His confidence in his dealership made us feel very reassured that we were making the right decision. The floor manager Frank was super flexible and kind to us. He made the deal perfect for us and my husband and I were very happy in the end!! He also took the time to come over and get to know us a little more personally. I can tell that he is a great manager because he listened to what Walter was relaying to him and he backed his salesmans' agreement. This also shows a lot about the dealership because it proves that the management and sales personnel are working together towards a common goal. I have been in dealerships before when you can just feel the tension between the employees and management and you basically can't wait to leave. This certainly isn't the case with Boniface Hiers in Merritt Island! Our finance officer Mike was also wonderful. We were concerned with our credit scores but he was also confident that he could keep his word on his deal no matter what...and that is exactly what he did. I have also dealt with Craig Hiers on the service side. He is very helpful as well and very patient with customers and their complaints. I always enjoy coming in to talk to him about my concerns about my new Jeep because I know that he won't judge me and he's very kind no matter who he's talking to. As soon as I bought my Jeep I immediately wanted to start adding things to it, so I made another stop at parts and got to meet Mike. Mike is another wonderful employee! We looked through the Jeep books for different options for the 100 different things I was thinking of and he found me all the prices I wanted. I never felt like I was bothering him or taking up his time. He was excited to look for different parts just like I was! Everyone that I talked to was very calm and helpful and I know that this was probably one of the biggest factors that helped me. Most dealership salesmen are pushy, eager to make a deal, and the financial side usually never ends up sticking to what you agreed to. This is not the case with Boniface Hiers. They kept their word throughout the entire process and never pushed us to buy a vehicle from them. We really felt like they had our best interests in mind. I would obviously highly recommend this dealership, and my salesman Walter, to anyone interested in buying a Jeep, Dodge or Chrysler vehicle. Mr. A.J. Hiers really knows how to pick good employees!!! Sincerely, Mrs. Tanith Mills - proud owner of a 2011 Jeep Wrangler More
My husband and I needed to trade our vehicle. We had our 8 year old with us. They took care of us right away, even though it was a 2 day process. Did not pressure us to look at vehicles, we needed to know 8 year old with us. They took care of us right away, even though it was a 2 day process. Did not pressure us to look at vehicles, we needed to know about financing first. Very low key, and very attentive to our needs. More
More often customers send letters to the owners because they're not satisfied or had a bad experienced, this letter is the exception. I want to personally thank Frank Liquori most of all for putting in the they're not satisfied or had a bad experienced, this letter is the exception. I want to personally thank Frank Liquori most of all for putting in the endless effort getting me financed. I was up against the gun of having to turn my Ford lease in, and Ford couldn't get me qualified to get another truck. Even though I never missed a payment and was never late, because of my credit score drop in the interim due to a divorce they just couldn't get the deal done. From the time I gave Frank the information he needed it took almost 6 days to get me qualified, which I was getting disgusted because I know you can get an answer in just hours or less. Frank kept on them for answers why they wouldn't do it never giving up not to mention my countless disgusted phone calls to him. In all this Frank never once raised his voice or shouted back at me, he kept his cool and Professionalism In my opinion this was a deal that couldn't get done. I will say he is the most tenacious person I have met for the position he is in. But his street savvy attitude and tenacious personality got me done. He held the truck I wanted for the whole time period never given up. I own a Construction Company with many employees so I know how hard it is to find people like this guy, all I can say is you have a real winner behind that counter. Your whole team from the first call to Mike Furru right down to my salesman, was first class. Thanks again I will make sure I pass this work on to all my workers Your truley, Stephen Cerqua Jr. SCJ Construction and Developmet LLC. More