Boniface Hiers Chrysler Dodge Jeep RAM

I do not recommend this dealership! The salesman who sold me my 2020 Jeep Renegade was very nice, but it ends there. The service department is horrible! After the purchase of a new vehicle the service depart me my 2020 Jeep Renegade was very nice, but it ends there. The service department is horrible! After the purchase of a new vehicle the service department becomes the real test of a dealership, and they failed miserably. You can never speak to them! You'll have to wait over 20 minutes on the phone, and they still won't answer. When you finally get someone from service you get yelled at. I gave up with service dept and contacted corporate they assigned a case manager to help me with this lousy dealership. Corporate for Chrysler is excellent. I highly recommend a jeep product, just buy it somewhere else. I am 64 and a disabled First Responder. I suffered a brain injury in the line of duty. That is another issue. I would encourage disabled veterans and disabled First Responder to stay away from this place. I don't think that our service and sacrifice means anything to these people, except for our money. Just stay away from this place. More

A 1st time at this dealership was expertly handled by phone, appointment and personally by Ms Mccarty. Sevice was done professionally and in a timely manner. Great friendly personnel! phone, appointment and personally by Ms Mccarty. Sevice was done professionally and in a timely manner. Great friendly personnel! More

I purchased a Dodge charger 2020 my name is Jerry Wolf everything was good till I walked into the office where the girls salesman wrote everything up the chair she said I look like I want to come from a j everything was good till I walked into the office where the girls salesman wrote everything up the chair she said I look like I want to come from a junkyard all of the chairs for the same come on Get some new chairs for the salesman More

The top notch service department to pair me with a manifold header exhaust leak check my truck over and make sure I had no other issues after fixing that problem very professional job manifold header exhaust leak check my truck over and make sure I had no other issues after fixing that problem very professional job More

I was having a problem with my radio in my truck and the shop foreman Jim Moran was extremely informative and helpful. I have to say the customer service that I received from him was extraordinary. He was a shop foreman Jim Moran was extremely informative and helpful. I have to say the customer service that I received from him was extraordinary. He was able to get my radio replaced and fixed in less than a week, and I must say he was AWESOME. If I ever have any other issues I will make sure to contact him first as he immediately got to the root of the problem. He should be commended for his knowledge and wonderful customer service. More

I was so happy with working with Devonae. There was no pressure, and they listened to my concerns, and what I could afford to pay. Every other dealer kept trying to force me to pay $100.00 more per month pressure, and they listened to my concerns, and what I could afford to pay. Every other dealer kept trying to force me to pay $100.00 more per month then I knew I could afford, Boniface got me a 2016 Soul, gave me the forever warranty on power train, and I got it for the price I wanted. More

Was a very positive visit, the people here are polite and know the dodge products well, the service writer..Ilona Mccarty surely is among the top in her field, they also brought a recall to my attention, tha know the dodge products well, the service writer..Ilona Mccarty surely is among the top in her field, they also brought a recall to my attention, that is benificial to me and of no charge. overall i am very pleased and wont hesitate to bring my car back again . thanks again to all of the staff More

Inexperienced technician took two weeks to fix my brand new ram 1500 computer problem. Doors would not unlock. Tore all the door panels apart and interior only to find a electrical connection under the hoo new ram 1500 computer problem. Doors would not unlock. Tore all the door panels apart and interior only to find a electrical connection under the hood that had water in it. Now my truck is full uf rattles from loose door panels. All dodge dealers in my area suck. Im going back to Ford. Love the ram but hate the techs. Rookies. More

Best Dealership bar None I had been to every dealership out there, or so I thought. I visited so many competitors before taking a chance on Boniface and I am so glad that I di I had been to every dealership out there, or so I thought. I visited so many competitors before taking a chance on Boniface and I am so glad that I did. They went so far above and beyond on my deal, I am still in a little bit of shock. Emily from Sales was amazing, as was the rest of the staff there! Best Price, Best Deal, and they did the best darn job. Some other dealerships wouldn't even try, but Boniface did, and they got it done, it was amazing. I am a customer for life. More

Would never deal with this dealership ever again we were interested in a Jeep Gladiator pick up truck so we went to Boniface Heirs in Merritt Island and we talked to a salesman named George and took a Glad interested in a Jeep Gladiator pick up truck so we went to Boniface Heirs in Merritt Island and we talked to a salesman named George and took a Gladiator for a test drive came back and talked to the salesman and the financial guy about the price and payments they were not very nice to deal with they did not offer us a fair trade in price on our 2018 Jeep Wrangler and they did not even get close to the payment amount that we needed them to be at so we asked them what the interest rate that they were offering us which was 5 percent they did a credit check for us and they found out that we both have excellent credit and we knew that interest rates have came down so we knew that 5 percent was ridiculous so we got up and walked away they did not even try to get us to stay to make us a better deal. The very next day we went to Jacksonville and the salesman and people that worked there were very nice and easy to work with we ended up purchasing a Jeep Gladiator from them but they did not have the color we wanted so long story short they ended up going to Merritt Island and getting the color that we looked at the day before at Bonjface Heirs our salesman was the one who had to go pick up our truck when he got there the truck was up on a display rack out in front of dealership they made our salesman climb up that rack and drive it off of there our salesman drove our new truck to our house and the truck was dusty and had bird poop on it they did not even bother to clean it up for us!!! They have a very bad business practice we will never give them our business again and we told our family and friends not to go there either!! More