Back

Bonnell Ford

Winchester, MA

4.7
121 Reviews

353 Cambridge St

Winchester, MA

01890

Directions

By Type

Showing 121 reviews

August 20, 2013

Looked at several dealerships but came back to Bonnell. Dean Bennett was a pleasure to work with.... no pressure and very honest. We love our new Escape. We are very satisfied with Bonnell. More

by john4547
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bennett
August 20, 2013

The deal was as described and ready on time. There was a little issue with the vehicle shortly after delivery. It was address immediately and they went over and above to fix the problem. Great job guys. Tha More

by wally3356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bennett
August 08, 2013

My experience was great - I was kept informed of the process from beginning to end and if I had questions Dean was quick to respond and provide me the information. More

by jep1225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Bennett
August 07, 2013

I wanted a 4wd suv and had been to two other dealerships in the area. One dealership was all about high pressure and hiding costs while the other just seemed disinterested in us. Chris was very helpful and More

by noweyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Cianci
August 06, 2013

Answer to above question. First person I would comment on as regarding sales is Kurt Bonnell, even though he is not part of your sales department, because before that model car was ever available Kurt tol More

by Siccabell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
See comments
August 03, 2013

Sales consultant, Mr. Barrows, was very easy to talk to. He also was able to match the price that I offered with Mr. Bonnell the day I made the lease deal. My family loves the ride so far. The Mustang han More

by podraza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Barrows
July 10, 2013

Had all 4 brakes replaced on 2005 Ford 500 that has 218,000 miles. Got there at 7:00, was out before 9:00. Ron explained everything to me and gave me options without applying any pressure. Excellent More

by mkass
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Greenwood
July 05, 2013

I found the staff to be friendly, knowledgeable without being overbearing. Instead of feeling sale pressure, I was fortunate enough to have a sales consultant that made the transaction a smooth one. I fou More

by Marybe885
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Barrows
June 24, 2013

We stopped at Bonnell on a Sunday to look at the Ford Focus. Tom came right out and answered all our questions and let us take a test drive. WE loved the car and decided to trade in our Ford Escape and More

by pvau317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Barrows
June 20, 2013

My car began shuderring on my way home and a " sevice now "sign came on. I drove it right to the service dept. Although they were backed up and very busy they were able to fix my car by the next More

by ciaodondon1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob