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Bonnell Ford

Winchester, MA

4.7
121 Reviews

353 Cambridge St

Winchester, MA

01890

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Showing 121 reviews

January 23, 2023

I love working with Bonnell, especially Steve Haverty in the service department. My family has known the Bonnell's for many decades!! More

by pjlennon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steve Haverty
December 27, 2022

Bonnell Ford has excellent customer service and a friendly, expert staff. Buying a new car was a very positive experience. Thank you!! PS: The classic cars on display in the showroom are a treat:) More

by mischasant
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Debra Ciarcia
October 27, 2022

Worst customer service they take your car Don't do it they're supposed to do charge you for it knowing you're very time-limited and then I'll call you back when you call on it and they're rude they don't More

by Butt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve
October 10, 2022

Great service experience -they take customer satisfaction seriously. Will use Bonnell service in the future -thanks Sue More

by Donthave1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue, Bonnell
Oct 10, 2022 -

Donthave1 responded

My review

October 04, 2022

The best dealership in MA! Sales, service and parts are all amazing to work with! More

by calebzmuse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David
Oct 04, 2022 -

calebzmuse responded

Thank you to the entire dealership staff!

October 03, 2022

Very polite and friendly staff. Competitive prices just to far to travel. Don't like leaving car for day. More

by Ddolympio
Recommend Dealer
Yes
Employees Worked With
Steve
June 24, 2022

I buy from dealerships where I can get service after the sale. The service department at Bonnell Ford is great. Extremely accommodating. I have bought four vehicles there and intend to continue. More

by jimm4211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sue Bonnell, Dave
May 24, 2022

Always a pleasure with the service I receive at Bonnell Ford. Never have any problems with scheduling my service checkups and always very thorough, If I have any concerns they are always very attentive to More

by ZIGGY703
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 13, 2022

This was probably the easiest and least painful car buying experience I have ever had. Deb Circia was great! More

by Jason Bennett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deb Circia
May 11, 2022

Everyone was very friendly and extremely helpful! I felt comfortable the entire time. I’ve bought here twice and the people and cars have been great! More

by Clong0416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan, Eric, john
2
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