Borcherding Buick GMC

great people and very knowledgeable my salesman paul knighton took all the time needed to answer all my questions knighton took all the time needed to answer all my questions More

Great service department, effective and efficient customer service receptionist. Service department manager kept me informed status of my vehicle. customer service receptionist. Service department manager kept me informed status of my vehicle. More

I live 2 hrs away but it's worth the drive for the Great service that we get everytime. That's what brings us back and we tell all our friends about it. Keep up the good work ! service that we get everytime. That's what brings us back and we tell all our friends about it. Keep up the good work ! More

I worked with Jerry Bittner on a new vehicle purchase. Jerry and everyone at the dealership were very professional and helpful throughout the process! They made the process seem less! I would highly recom Jerry and everyone at the dealership were very professional and helpful throughout the process! They made the process seem less! I would highly recommend them to anyone! More

Excellence service. Josh, Ben and David were very efficient throughout the whole process. They answered any questions I had and I purchased my vehicle within two hours. Josh, Ben and David were very efficient throughout the whole process. They answered any questions I had and I purchased my vehicle within two hours. More

Was lied to by the finance guy about the extended warranty. We were told it’s not effective until the MFG ends . Now my car needs service and they said the extended warranty was effective as soon as warranty. We were told it’s not effective until the MFG ends . Now my car needs service and they said the extended warranty was effective as soon as I purchased the car. Don’t buy from this dealership More

Everything went smoothly. Josh Waddell was great. He explained all our options and we love our Buick Encore. Josh Waddell was great. He explained all our options and we love our Buick Encore. More

Our salesperson Derek at Borcherding Buick was so helpful and friendly. Gave us a great deal. We love our car! and friendly. Gave us a great deal. We love our car! More

This is nothing against the salesman who helped me. I have been buying or leasing vehicles from Borcherding GMC for over 30 years. I turned in my third leased vehicle and leased a new one. About a month have been buying or leasing vehicles from Borcherding GMC for over 30 years. I turned in my third leased vehicle and leased a new one. About a month later I get a letter from GM Financial saying I owed 252 dollars for excessive wear and tear because of a flat tire. I didn't drive it on the lot with a flat tire, no warning lights were on concerning the tire pressure, the salesman did walk around the vehicle when I turned in the keys and nothing was said. I called and disputed this charge with GM. I was told to contact the dealership. I contacted the dealership. They were less than helpful, Steve Camp Finance and Pat Ruska(SP) the General Manager, I received one call back from Pat with "I'll look into it" then nothing, emailed with Steve, he answered and said he would get with his GM Rep. I had to ask him twice after that if any results yet. Then I get a three way call from Steve, some Rep from GM and GM financial. I ended up having to pay half the cost of the flat tire. In the midst of all this GM Financial actually put it on my credit report that I was over 30 days late and dropped my score by 50 points!!!! I am very disappointed in this company. I and my husband have done business with them almost as long as we have been buying vehicles. But rest assured when my husbands lease is up and my lease is up on this one we will NEVER lease another GM vehicle. All for 136 dollars. More