Borcherding Buick GMC
Cincinnati, OH
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My wife and I had a wonderful experience buying an auto from Greg. He is a valuable asset to Borcherding. This is the first time in my life that I haven't experienced Buyers Remorse and I'm 60 . Thanks Gre from Greg. He is a valuable asset to Borcherding. This is the first time in my life that I haven't experienced Buyers Remorse and I'm 60 . Thanks Greg and Derek, you make buying a car an enjoyable task. We look forward to dealing with you again. Tim & Carole More
We were on our way out of town and had an engine service light come on. So we stopped by to see if we could get service without an appointment. Not a problem. They not only fit us in timely but were able to light come on. So we stopped by to see if we could get service without an appointment. Not a problem. They not only fit us in timely but were able to locate a needed part. Got it delivered quickly and installed. Back on the road with little delay considering work which was needed. Thanks so much for all of the courtesy and great service !! Will be back for sure. More
I purchase all my gm parts for our body shop from Borcherding Parts Dept. The Parts Manager, Troy Robinson does an excellent job making sure I receive my parts. The customer service from all of the Borcherding Parts Dept. The Parts Manager, Troy Robinson does an excellent job making sure I receive my parts. The customer service from all of the Parts Dept employees is excellent!!! They go above and beyond to make sure I have the parts I need. Extremely friendly and helpful. I highly recommend the Borcherding Parts Dept. More
My wife and I recently visited Borcherding to purchase a used midsized SUV. Upon arriving, we were approached by salesman named Bob. Normally I try to stay away from these guys until I know what I want. But used midsized SUV. Upon arriving, we were approached by salesman named Bob. Normally I try to stay away from these guys until I know what I want. But for some reason I instantly felt comfortable with him and was taken in by his (down to earth) personallity. Bob was very knowledgeable in the way he answered our questions and showed a true concern in helping us pick out the right vehicle. I would also like to mention Derick for his relentless search for a lender who would finance the vehicle at an affordable price. Thanks to all involved in our car buying experience. I would definately recomend this dealership to all my friends and family. More
One word for him, AMAZING!!!! He was able to work out an affordable deal for my parents so that my very first car was the 2011 Buick Regal. He helped them to plan a surprise reveal for me which was the nice affordable deal for my parents so that my very first car was the 2011 Buick Regal. He helped them to plan a surprise reveal for me which was the nicest things anyone has done for me in a very long time. He went above and beyond and got my dream car moved into the showroom so it would be spotless when I arrived. It even had the big bow just like I had requested!! Once I realized it was mine I couldn't hold back the tears of joy! I owe my amazing experience to him! This is the 3rd car we have purchased from him and my mom is planning on purchasing another one this summer! I 100% recommend Steve Camp to anyone because he made my experience one I will never forget! More
"Louie" made the car buying experience very positive. He was friendly and courteous, and clearly wanted us to be satisfied with our purchase. The entire experience was fast and satisfying, an positive. He was friendly and courteous, and clearly wanted us to be satisfied with our purchase. The entire experience was fast and satisfying, and we left with a fair price on the car we wanted. I would highly recommend Louis and Borcherding GMC to my friends. More
Because of great service from Mike Breeze and the closing skills of Scott Griffith, I bought a vehicle in June of 2009. In June of 2009, I was potentially going to purchase a Jeep Commander, Honda Pilot or A skills of Scott Griffith, I bought a vehicle in June of 2009. In June of 2009, I was potentially going to purchase a Jeep Commander, Honda Pilot or Acura MDX as a company vehicle. Over the course of the first week in June of 2009, I was so done with visiting auto dealerships between South Carolina and Cincinnati because of the aggressive attitude. As I was visiting the Kings Auto Mall Borcherding Buick and GMC area for business, this is where I met Mr. Breeze. As I travel 200 days out of the year from my home base in Fort Mill, SC, I have chosen Borcherding Buick and GMC located in the Cincinnati area to be my preferred service provider. On Friday, February 4, I traded in my Acadia for a 2010 Yukon SLT at Borcherding due to the solid guest service of Mr. Breeze. And of course Mr. Griffith helped seal the deal on the Yukon as Mr. Breeze allowed me to test drive it a week prior. I have continued to be impressed with the entire Borcherding team. Whenever I enter my vehicle into the servicing area, I receive sincere welcomes from the servicing crew. As I am waiting for my vehicle to be serviced, Mr. Breeze and/or Mr. Griffith acknowledges me and any of the team members are passing through the waiting area. The service that I have recieved from Borcherding rivals any luxury environment as I used to own an Infinity M35. I dropped my vehicle in the service area around 830am on Monday, February 7 to have a punctured tire replaced and installation of a sun roof. As I waiting in the servicing area, I recieved a welcome from a well-dressed professional looking woman. Sure enough, the well-dressed woman was the owner Kim Borcherding. This is what I call "Top to Bottom" Leadership and why Borcherding will continue to be my preferred service provider! More
I was pleased with the service people who accommodated my needs right away. They informed me before fixing my car. They kept me informed on how long the repair would take and the expected time my car would needs right away. They informed me before fixing my car. They kept me informed on how long the repair would take and the expected time my car would be completed. Thanks James for fixing my car. More
Usually when I go to a car dealership, I feel that people are sneaky. When I walked into Borcherding I didn't feel like that. I felt comfortable and welcomed. Scott, Steve and Derek were professional and fr are sneaky. When I walked into Borcherding I didn't feel like that. I felt comfortable and welcomed. Scott, Steve and Derek were professional and friendly. I really enjoyed my experience. I would absolutely recommend this dealership. Everyone was super easy to talk to, approachable and not FAKE. At the end of the day, when the paperwork was done, there were no slipping in extras, or adds that we did not discuss. More
This was the easiest experience I have ever had with purchasing a new car. All of the price negotiation and credit information was completed before the purchase and we were in and out of the dealership purchasing a new car. All of the price negotiation and credit information was completed before the purchase and we were in and out of the dealership within ONE HOUR. We received a great price and everything was extremely up-front. They explained everything thoroughly and were so friendly. I would HIGHLY recommend this dealership to anyone looking to purchase a new or used vehicle. The entire process was fabulous!!! More