Boucher Buick GMC of Waukesha

Outstanding Service My car buying experience was excellent. The staff made all efforts to make sure I was satisfied. They went above and beyond the expected. The staff My car buying experience was excellent. The staff made all efforts to make sure I was satisfied. They went above and beyond the expected. The staff were all very pleasant and make you feel comfortable. They explained every detail of the process and went over every option I had available. More

Truck delivery I purchased the truck the day before the forth of July that ment picking it up 2 days later. The truck was not very clean! The salesman who was delive I purchased the truck the day before the forth of July that ment picking it up 2 days later. The truck was not very clean! The salesman who was delivering it told me to bring it back the following week and it would be properly cleaned, I did that & they did a wonderful job! I did call my original salesman a few days later I had a question about a mud flap that was missing I thought maybe it could have fell off when they were cleaning it, but never got a return call. Otherwise our purchase went smoothly & was very pleasant! Thanks Paul More

Easy Process My experience with buying my 2018 Terrain was great. Gregory and the Waukesha Boucher team were very easy and great to work with. They took the time t My experience with buying my 2018 Terrain was great. Gregory and the Waukesha Boucher team were very easy and great to work with. They took the time to answer all our questions to make sure we understood everything. I was looking at another vehicle, but I am glad I chose the Terrain More

1st time buyer All aspects of the purchase was fully explained, all questions answered. At time of purchase Nick explained all options & how they work to my wife se All aspects of the purchase was fully explained, all questions answered. At time of purchase Nick explained all options & how they work to my wife seeing as this would be her car. Told her anytime she had questions about the different features to call or stop in. Very nice dealership to work with. More

Outstanding dealership They are truly genuine , they go out of their way to make the sale and they really care about you! Ken Rice is the manager and if you want a salesman They are truly genuine , they go out of their way to make the sale and they really care about you! Ken Rice is the manager and if you want a salesman who cares about you and is willing to listen to your wants and things you don’t want see Gregory Prince. More

Effortless Since the time I walked on to the lot until I drove away, there was no effort on my part. Gregory was very knowledgeable and polite, never pushy. Thi Since the time I walked on to the lot until I drove away, there was no effort on my part. Gregory was very knowledgeable and polite, never pushy. This is my 2nd vehicle and customer service is number 1 from sales floor to service department. More

Jim Langkamp's new Buick Envision It was my good fortune to work with Boucher Buick of Waukesha. They found me a new Buick Envision which was the exact vehicle I wanted -- White exter It was my good fortune to work with Boucher Buick of Waukesha. They found me a new Buick Envision which was the exact vehicle I wanted -- White exterior, tan leather interior, sunroof, and shiny wheels. Everything was done over the phone through a dealer locate. They gave me a very fair deal to get my lease payment where it needed to be. They also got me out of my old lease by giving me very fair money for my Jeep Cherokee trade in. And I was able to take delivery of this beautiful new vehicle at one of their dealerships in Janesville where I live. My sincere thanks to Bill Carlson for all he did to make this happen. I am as happy as I have ever been with a new vehicle. Don Jordan has done a great deal of follow up to make sure I am happy. I can't say enough good about these people and the way they do business. I will certainly come back to them for my next new car. More

Very professional and efficient Everyone but especially Gregory ,my sales guy, was friendly and non pressure I was impressed with the whole sales staff who were helpful When I was Everyone but especially Gregory ,my sales guy, was friendly and non pressure I was impressed with the whole sales staff who were helpful When I was waiting for Greg, they were actually being friendly and not "jealous " I was working with another sales person Felt like a human being and not a "commission" when I was there Will definitly be back More

Stress free but satisfying The staff at Boucher GMC was very professional and hands on. They worked aggressively to get the deal finalized and make sure that I was satisfied. I The staff at Boucher GMC was very professional and hands on. They worked aggressively to get the deal finalized and make sure that I was satisfied. I will be coming back and referring friends and family to this top notch dealership with excellent customer service and a get it done mentality. Thanks to the team my whole experience worked out pretty smoothly. More

Moving from Lease to Lease My experience at Boucher Buick was again fantastic. My salesman Derek Franco went out of his way to make sure my experience was positive. He quickly My experience at Boucher Buick was again fantastic. My salesman Derek Franco went out of his way to make sure my experience was positive. He quickly put in place an affordable plan to get out of my Kia lease a few months early, and into a GMC Canyon lease with excellent incentives. He also found the perfect match truck for me within minutes! The entire staff at Boucher has been better than great to both myself and my son, who leased a vehicle earlier! More