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Boucher Buick GMC of Waukesha

Waukesha, WI

4.5
1,324 Reviews
Call Dealership (262) 254-7195

1907 E Moreland Blvd

Waukesha, WI

53186

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1,324 Reviews of Boucher Buick GMC of Waukesha

February 13, 2026

Buick listened and took the time necessary to find the actual issue with my car despite it being older n got first time since buying it the car actually runs decently Jason was super n I'm very grateful More

by lutzep08
Recommend Dealer
Yes
Employees Worked With
Jason Burton, Jason Burton
Report | Print
Feb 14, 2026 -

Boucher Buick GMC of Waukesha responded

It’s great to know our team took the time to pinpoint the issue on your Buick LaCrosse, and we’re pleased it’s running smoothly again. Jason will be happy to hear his assistance made a difference. Thank you for sharing your feedback. Dwight Johnson Service Manager 262-409-2600

February 07, 2026

Wonderful, personable service! Terrific communication. Bill & Kendall were both thorough, knowledgeable & reliable through the entire process. More

by EASARKARIA
Recommend Dealer
Yes
Employees Worked With
Kendall Wolfram, Kendall Wolfram
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Feb 07, 2026 -

Boucher Buick GMC of Waukesha responded

It’s great to hear Kendall provided personable and reliable support throughout your experience. Thank you for highlighting the clear communication and expertise you received. Enjoy your new GMC and reach out if there’s anything else we can assist with.

February 05, 2026

They listen to my concerns and my problems and went out of their way to solve them to make sure that I was happy when I left More

by sausagestuffer69
Recommend Dealer
Yes
Employees Worked With
Taylor and she was absolutely wonderful
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Feb 05, 2026 -

Boucher Buick GMC of Waukesha responded

It’s rewarding to know our service team took the time to understand your GMC Sierra 1500 concerns and ensure everything was handled before you left. Your feedback motivates us to maintain this level of support. We look forward to being here for any future needs.

February 04, 2026

Everyone was nice and very helpful. The place looked clean and welcoming. The service was detailed and efficient. More

by Encore
Recommend Dealer
Yes
Employees Worked With
Christopher Lacombe
Report | Print
Feb 04, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for recognizing how welcoming and clean our facility is. We’re glad our team provided detailed and efficient service for your Buick Encore. We appreciate your positive feedback and look forward to your next visit.

February 03, 2026

Taylor was considerate and responsive. The fix has been working. Helped me get the most of my warranty and appreciated teams effort. More

by Clakari1
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Feb 04, 2026 -

Boucher Buick GMC of Waukesha responded

It’s great to hear our team was considerate and kept you informed while getting your GMC back on the road. We’re glad the repair has held up and you were able to make the most of your warranty. Thank you for sharing your experience, and we look forward to assisting you again.

February 03, 2026

No comment The chairs in the waiting room should be higher. It seems like I'm sitting on the floor. More

by MELVIN4
Recommend Dealer
Yes
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Feb 06, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we hope to see you again. Dwight Johnson Service Manager 262-409-2600

February 02, 2026

Great. Didn't have to do anything. Hands off experience. Took absolutely no effort on my part. More

by tony.ranieri
Recommend Dealer
Yes
Employees Worked With
Tony
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Feb 03, 2026 -

Boucher Buick GMC of Waukesha responded

It’s great to know that the service on your Chevrolet Suburban required no effort on your part. Thank you for the five-star rating and for trusting us with your vehicle. We look forward to assisting you again down the road.

January 31, 2026

Taylor kept in touch and was happy to answer all my questions with an upbeat personality! More

by Kim D.
Recommend Dealer
Yes
Employees Worked With
Taylor
Report | Print
Jan 31, 2026 -

Boucher Buick GMC of Waukesha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Dwight Johnson Service Manager 262-409-2600

January 31, 2026

They are always courteous and do good work. A great experience Will be coming back when needed More

by rtyley
Recommend Dealer
Yes
Employees Worked With
Don't remember but he was great
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Jan 31, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Dwight Johnson Service Manager 262-409-2600

January 30, 2026

Poor customer service. Vehicle issue not fixed Fourth visit and still no resolution to the problem More

by BGLUCKY12
Recommend Dealer
No
Report | Print
Feb 02, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

Feb 02, 2026 -

Boucher Buick GMC of Waukesha responded

Thank you for bringing this to our attention. If you'd be willing, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case, and we'd love the opportunity to get more details to see if we can turn this situation around for you. Dwight Johnson Service Manager 262-409-2600

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